Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Kay S
from USA
Gender:Female
Verified Purchase:Yes
Great support without being too firm
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Over time, super stiff back in the morning and sweaty more often than not.
on February 13, 2021
Posted by: NCR27
from Austin, TX
Gender:Female
The product is made in good quality; however, it’s function has not provided quality sleep for me. At first, I chalked it up to us downsizing our bed, and having small children: i.e. you don’t get sleep anyway. But my husband and kids have been gone the last few nights and I’ve had the whole bed to myself and slept through the night, but have woken up with an incredibly stiff back. I did yoga yesterday morning and woke up with the same severe stiffness this morning. Additionally I have woken up many times super sweaty, without any reason to. This mattress is not for me. Sure it feels like a nice hug when you first lay down, but with time, you begin to really it’s function is not met with its first appeal.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 19, 2021
Hi there. We appreciate you taking the time to share feedback with us and are sorry to hear the mattress hasn't been so comfortable. We will be sure to pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: GBFL
from FL
Gender:Male
Verified Purchase:Yes
Outstanding customer service. As a side sleeper, mattress was too firm for my artificial hips. Rep offered to provide the mattress topper at no charge. Well, that did the trick. the little extra cushion was exactly what was needed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Billie Morlan
from Ohio
Gender:Female
Verified Purchase:Yes
Oh my.....this bed is amazing, I've never slept so well in my entire life. I look forward to climbing into bed every night. There's only one problem with The Mint Mattress, I have slept through my alarm on several occasions and now have to set more than one alarm. It was easy to set up, and when we had a problem with the first mattress that was delivered, a replacement was promptly sent out and the customer service was top notch. I highly recommend purchasing the topper, it elevates the mattress to the next level.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jessica Schuster
Gender:Female
Verified Purchase:Yes
Great mattress, more on the firm side.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PleasedCustomer420
from CT
Verified Purchase:Yes
Super comfy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Taylor G
from Iowa
Gender:Female
Verified Purchase:Yes
I was so excited for this mattress after stellar reviews from family and all the amazing reviews online! The quality is totally there, I believe it was a great value for the money. However, it does not support my lower back at all which causes some serious discomfort.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 12, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Dawn Sa
Gender:Female
Verified Purchase:Yes
I look forward to going to bed every night! My mattress is so comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle