Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
2
Cooler than a hot summer day
on March 14, 2021
Posted by: Mike1111
from Illinois
Gender:Male
My wife bought this mattress a month ago along with an adjustable base to help with my bad back. I'm also a hot sleeper, so the cooling feature was a big sell for us. The mattress does not dissipate heat at all really. Maybe they forgot the cooling beads in our mattress. Comfort wise, its what you'd expect out of a by mail mattress. Might end up returning the mint.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. Thank you for taking the time to write a review. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that certain accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. If you are interested in troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Diver234
Verified Purchase:Yes
It is so very comfortable! This is my first mattress thats foam without springs and i really enjoy it. The customer service is very friendly and helpful! I am very pleased with my purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JeffT
from Grove City, PA
Gender:Male
Verified Purchase:Yes
This has been an excellent mattress so far (2 months of ownership). With this bed I wake up without shoulder pain and feel much more rested. The mattress is a little warmer than our previous mattress but not to the point of distration.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Steve123456789
from Michigan
Gender:Male
Verified Purchase:Yes
Great mattress, supportive and comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love our mattress!
on March 13, 2021
Posted by: Shannon Seyler
from Phoenix, AZ
Gender:Female
We've had our mattress for 18 months now and have loved every night slept on it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Alla
from NJ
Gender:Female
Verified Purchase:Yes
The mattress is a lot firmer than expected. Using another layer of foam on top.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is firmer than expected and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Mel MG
from Oregon
Gender:Female
Verified Purchase:Yes
We didn't know sleep could be so comfortable! Our Mint mattress is replacing a Tempur-pedic mattress that was only 5 years old.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Very Happy Sleeper
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
This mattress has allowed me to sleep well at nighttime and not wake up with back pains.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle