Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Roundtree
from Sammamish, WA
Gender:Female
Verified Purchase:Yes
We bought another bed in the box and my son felt it was too soft. This mattress is much better, although we do feel that a slim 2-4" box spring is nice, even w/a platform bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Atom
from Pennsylvania
Gender:Male
Verified Purchase:Yes
It's just not quite right. I understand that mattresses are a very custom decision. The mint just isn't doing it for us. We have not had a good night's sleep on it yet and have found ourselves experiencing more back, neck, and knee pain since we got our mattress almost a month ago. We will be returning our mattress. We are average in size and weight and are side/back sleepers. Reality is, there are people for whom this mattress is probably great. It arrived quickly and set up easily. It's just not right for us.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 16, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Miss L
Verified Purchase:Yes
I went from restless nights to sleeping soundly. So happy with my new bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happy zzz
from California
Gender:Male
Verified Purchase:Yes
Great price! Low odor, which disappeared in about 1 week. Very comfortable. Took a few nights to adjust my body but now my wife and I sleep great! I also love that the price point was there so we could upgrade to a king. Great purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Loved for 6 months, now saying goodbye
on April 15, 2021
Posted by: HannahC
from Concord NH
Gender:Female
Purchased king sized with full frame underneath in May. It really had a great response and core for about 6 months. Now sides are collapsing and it doesn’t hold us both well without center slump. Disappointed and very different from my old T&M
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 16, 2021
Hi there. Thank you for your review. We're sorry to hear you're unhappy with your purchase but want to remind you that all T&N mattresses sold through authorized retailers come with a 10-year limited warranty. Please reach out to support@tn.com or 877-842-2586, if you would like to pursue a warranty claim or otherwise troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Shiro
from Bensalem, PA
Gender:Male
Verified Purchase:Yes
Its soft and wonderful my only issue is that i have to share it with my wife lmfao
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: N/A..
from AZ
Gender:Female
Verified Purchase:Yes
The comfort is like no other. Feels good every morning I wake up. Not really seeing any advantage from the cooling jell.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jerald G
from Surprise
Gender:Male
Verified Purchase:Yes
I've never knew comfort like this. My last bed was the original. It's hard to believe that could be improved. More support is the biggest improvement for me with the mint. Plus the price. I'm a lifetime customer. I truly can't say enough about it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle