Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Anonymous
Verified Purchase:Yes
Excellent mattresses! Conforms to your body, and lends support where you need it.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 18, 2021
Posted by: 3 dogs
from Mesa, Az
Gender:Female
I bought a full size Mint a month ago. I went the whole setup with the frame and all. It was a bit too hard for my liking. I added the topper, and it is now perfect. What i don't like is that the topper slides (it is under the T&N protector) and the mattress also slides.
But i sleep better than i have in a very long time!
But i sleep better than i have in a very long time!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JessVal
Gender:Female
Verified Purchase:Yes
The best sleep I have gotten in years! The mattress is very supportive and it helps my husband, who has arthritis, get a good night’s sleep!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Winston, NM
Gender:Female
Verified Purchase:Yes
This is my second mattress! I absolutely love it. Firm yet soft! Great mattress for someone with back issues
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lynn in Chandler, AZ
Verified Purchase:Yes
I’ve had this bed only a week. Thus far I am impressed with it. Easy to install/open. Comfortable without being too soft but not too firm either. It’s the Goldilock’s bed....just right!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
A little too firm
on April 17, 2021
Posted by: Megg
from Pittsburgh
Gender:Female
I bought the twin size mint mattress for my son and decided to buy the queen for me. It’s definitely too firm for me and I wake up everyday sore and my arm is killing me! I wanted a new mattress because I’m pregnant and I heard this was good for side sleepers but I’m usually uncomfortable now and have to sleep on top of my comforter for a little more softness. I’m hoping I can get use to it and get some quality sleep without feeling sore the next day.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Uneven Mint mattress after just 5 years
on April 17, 2021
Posted by: Lkamin
from West Palm Beach, Florida
Gender:Male
I bought the Mint mattress when it first came out and got a good deal. I was excited about the upgraded features eespecially the reinforced edges and the higher 500lb weight capacity. At first, I thought the bed was wonderful but as time has gone on the bed is sloping more on the right side where I sleep every night to be close to CPAP. The last several months back pain has been increasing to where now I'm at a point where my lumbar pain is so intense that I'm in physical therapy! If you're overweight or obese don't buy! Really disappointed!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 20, 2021
Hi there. Thank you for taking the time to share your feedback with us. We're sorry to hear the comfort level on your Mint Mattress has changed over time and we will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: JesnRon
from Pinetop AZ
Gender:Female
Verified Purchase:Yes
Mattress is comfortable, my husband and I like a somewhat firm mattress, this fits our needs perfectly. Only complaint was the delivery, paid extra to have the old mattress hauled away and the new one set up, the company contracted for this task was terrible, called and gave us a small range of delivery dates and stated they would call twenty four hours prior to delivery and an hour prior to delivery so we could get the foundation set up, we received a phone call several days before the first possible delivery date given and an hour prior to the delivery driver arriving. We had to make a mad scramble to get home and get things ready, very disappointed.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 20, 2021
Hi there. We appreciate you taking the time to share your candid feedback with us and will pass your comments along to our Supply Chain Team regarding the delivery. Our Customer Experience team is happy to help with anything you need moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to chat further about your delivery experience.
Written by a customer while visiting Tuft & Needle