Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
2
Lower back pain & sleeps hot
on May 1, 2021
Posted by: DaveB11
Gender:Male
It’s only been a week but I’m not sure how long I can wait to see if I adjust to the mattress. I usually have no problems sleeping at various air B&Bs with no adjustment period. I wake up in the middle of the night with my lower back burning. The mattress also gets very warm under the spot I am sleeping on. I will update if it gets better.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 4, 2021
Hi there. We're sorry to hear the mattress hasn't been the best fit and we appreciate you taking the time to share feedback with us. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Moosie213
from indiana
Gender:Female
Verified Purchase:Yes
It is good for comfort in terms of firmness, but it is a bit hot. I wish they put "handles" on the sides too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GreenGalTX
from Fort Worth, TX
Gender:Female
Verified Purchase:Yes
Firmer than expected but no issues with sleep or discomfort. Now that the bed is firmer, my pillows seem flatter and so now I have to find new pillows to even it all out. Still not sure if this is my new favorite but so many people spoke highly of this mattress that we'll give it a good shot.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Most comfortable bed I’ve ever slept on!
on April 29, 2021
Posted by: Stehens09
from Tennessee
Gender:Female
My husband and I purchased the Mint about 6 weeks ago. We both are side sleepers, and occasionally we sleep on our stomachs. We both have noticed that we have significantly less back and hip pain. My husband has had 3 back surgeries so that is huge! We are both over 200lbs, and it’s absolutely perfect for us.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Great Delivery, Customer Service & Overall Support
on April 29, 2021
Posted by: AAlosco
from New Jersey
Gender:Female
Verified Purchase:Yes
I was impressed by the speed of delivery and of customer service! I wanted to check to ensure that the Queen would fit in the IKEA MALM bed frame, and the person reassured me it would (and it has!). It's only been about 3 weeks, but am loving it so far! I am a side and stomach sleeper and appreciate that this isn't too soft and feels very supportive.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Crystal in Tucson
from Tucson, AZ
Gender:Female
Verified Purchase:Yes
I'm sleeping deeper and more restful than I have for many years. It took about 3 nights for me to adjust to the firm feel of the mattress.There are no pressure points on my body, and I sleep soundly.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kass T
from North Carolina
Gender:Female
Verified Purchase:Yes
Best sleep ever!!! I stayed at an airBNB and had the best sleep of my life- messaged the owner and it was a Mint mattress. Loved it so much I got my own!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: atowns
from DC
Gender:Female
Verified Purchase:Yes
This mattress has seriously been life-changing! We upgraded from a queen-sized spring mattress to the king Tuft and Needle and it was the best choice ever. The first night both myself and husband had the best night's sleep ever. We can't feel when the other person gets out of bed, and it has helped with all the aches and pains we'd been experiencing on our old spring mattress. Highly, highly recommend this to anyone looking for a bed in a box.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle