Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
2
Do not buy if stomach or side sleeper
on May 25, 2021
Posted by: nate753
from Boston MA
Gender:Male
It's been one week. 220lb man 5'9. I like to switch between sleeping on my side and stomach. The mattress is pretty firm and doesn't have any give to it. Already feel tension building on the sides of my hips. I'm either going to learn how to sleep on my back or return the mattress, or buy a memory foam cover for it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. It can typically take about a week or two for the mattress to break in and that's usually the amount of time it takes to get used to sleeping on something new. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jessika Cas
from The bronx
Gender:Female
Verified Purchase:Yes
My back has never hurt so much and my arms are numb
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there, we appreciate you taking the time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anna.B
Verified Purchase:Yes
We got an Avocado mattress that cost twice as much and promptly replaced it with Tuft & Needle. T&N is great quality at a decent price. We now have 3 T&N mattresses in our home - one for us, one for a guest bed, and one for our kid!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sabby
from Arizona
Gender:Female
Verified Purchase:Yes
We love it! My husband and I don’t wake up stiff or any back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hope C.
from North GA
Gender:Female
Verified Purchase:Yes
Firmer than I expected! Haven't been sleeping well on it so put it in the guest room. I'm used to a pretty soft bed. I'm giving it three stars because I'm sure someone else will really enjoy the "firm but soft" texture
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Back pain
on May 24, 2021
Posted by: Bartley
from Gettysburg PA
Gender:Male
Great mattress for three months then middle of mattress became soft. Turning end to end helped only a short time. No fix available.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there, we appreciate you reaching out to share your experience. A mattress is a big purchase that should last for years, so we're sorry to hear you’ve run into some issues. As a reminder, T&N mattresses are covered by a 10-year limited warranty that protects against manufacturing defects. We would love to chat with you to get a better understanding of what is going on and how we can help. Please reach out to us directly at support@tn.com or call 877-842–2586.
Written by a customer while visiting Tuft & Needle
Posted by: EricM
from Detroit, MI
Gender:Male
Verified Purchase:Yes
Very comfortable mattress. I used to wake up very stiff and sore, but after switching to this mattress I’ve noticed substantial improvement in how I feel each morning! I also don’t toss and turn like I used to.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MikeB
Gender:Male
Verified Purchase:Yes
This mattress provides great comfort and support for a perfect nights sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle