It says it's a 7 in firmness, but it's still pretty soft. It feels great, but it is substantially soft, so beware if you are expecting an actually firm bed.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 3, 2021
Hi there, thank you for taking the time to review your purchase. We’ve designed our Mint Mattress to be universally comfortable for all sleepers. T&N Adaptive Foam was created to cradle pressure points while providing optimum support for your neck and spine. We’re sorry to hear this was not your experience and will definitely pass your feedback along to our product team. If you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586.
Absolutely love it! I wasn't expecting to be so happy with this mattress--i didn't expect anything to be wrong with it but I don't like to "believe the hype" and I was wrong!
My husband and I heard great reviews from our friends who ordered the Mint Mattress. We ordered it because it was suppose to be great for side/stomach sleepers. We have been having back issues ever since we purchased and sleeping on. We couldn't lay on our stomach's/back or side without waking up with pain/soreness. When I contacted customer service they said there was a break in time. It never broke in. Both my children have T&N mattress (original). Both of their mattresses are different in the firmness/softness--even though the same mattress. My youngest slept on our Mint mattress to test it out and woke up with a very sore back--and my child is has no back issues! My other child has a twin topper brought back from college over summer, so I put that on my side to see if it made a difference, it did. Now we just ordered a king topper and I hope that helps. Disappointed with the mattress that we have to spend more $$ and it is past the 100 day return. Would I recommend the Mint Mattress -- only if you like very firm mattresses. Otherwise, you WILL need a topper.
We are super happy with this bed! We’ve been sleeping on the original king but put an addition on our home and took the leap to buy a mint for our new bedroom and we LOVE IT! Definitely a little bit more cushion, but even my husband who says that he likes sleeping on the floor says how comfortable and supportive it is.
As always Tuft& Needle meets expectations. What they describe is what you get. This mattress came on time, expanded rapidly so we could sleep in it same day and provides great comfort. It's so comfortable our dog now believes it's his bed.