Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Sandra D
from Austin TX
Gender:Female
Verified Purchase:Yes
I was hesitant about getting this type of mattress but I am glad I did. The mattress is perfect and I slept like a baby the first night.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Plets
from Bullhead City, Arizona
Gender:Female
Verified Purchase:Yes
My back pain and night sweats are gone. Thank you.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Not good for this side sleeper
on June 16, 2021
Posted by: TNBgb
from Nashville, TN
Gender:Male
I bought this because the reviews said it was good for side sleepers. That was not my experience (nor my wife's). If you are looking for a good, firm mattress, this is a wonderful choice. But it was really uncomfortable for side sleeping. It's a good product, just not for what I needed. I will say that their customer service was excellent at helping me work out the return.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 18, 2021
Hi there, thank you for taking the time to share your thoughts with us. We’re sorry to hear the mattress didn't meet your comfort needs. We understand you've already reached out to the team and are happy to know they were helpful in processing your return. Please don't hesitate to reach back out to us at support@tn.com or 877-842-2586 if there's anything else you need.
Written by a customer while visiting Tuft & Needle
Posted by: CityGal
Gender:Female
Verified Purchase:Yes
Slept on it last night for the first time. The mattress is more firm than I was expecting and I experienced a quality night's sleep. Looking forward to trying it out again tonight.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Json
from ND
Gender:Female
Verified Purchase:Yes
Bed is good quality but back aches in the am
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 9, 2021
Hi there, we appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Griffin Kirsch
from Reno, NV
Gender:Male
Verified Purchase:Yes
AMAZING mattress - and it actually does keep you COOL at night. 100% recommend! And I did a LOT of research trying to find the perfect mattress
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Looking to sell it or get rid of it. Very unhappy with the mattress.
on June 5, 2021
Posted by: Buy Sleep Number
from AR
Gender:Female
We are very unhappy w/ the purchase of our Tuft & Needle Mint mattress. Haven't enjoyed it from night one, really tried to like it and get used to it. Neither myself nor may husband like it. He was much more vocal about his dissatisfaction early on. I feel like the bed is much to hard. I am a side sleeper most often, but sometimes sleep on my back and rarely sleep on my stomach. My husband does not feel like the support is even, he thinks the sides are very squishy. Both of us are average to smaller sized. We bought the mattress in Jan. 2021 it is now the first week of June 2021 and we are going to buy a Sleep Number bed today. We had a Queen, then a King size of Sleep Number beds for about 20 years. No more cheaping out for us!!!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 7, 2021
Hi there. Thanks for sharing candid feedback about your experience. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Loria
from Colorado
Gender:Female
Verified Purchase:Yes
Worked well for both self and my husband! We are on the floor as we wait for a new frame but sleeping soundly from night one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle