Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
5
Incredibly comfortable a year in
on September 7, 2021
Posted by: Anonymous
from Southgate MI
Gender:Male
We purchased this Mint king mattress last year as an upgrade to our queen innerspring Sealy mattress. It took me one week to get used to the change, and then it became my favorite furniture item I’ve ever purchased. I just took a break from work and laid down on the bed, and still, a year later, I get genuine joy from how good this mattress feels. I immediately relax and am so thankful that it just exists. I realized I hadn’t written a review since I purchased so I came here to write this, while on my wonderful T&N mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cind B
from ME
Gender:Female
Verified Purchase:Yes
I loved this mattress right out of the box. It was so cozy and soft on my achy body. Sadly, I did not keep it because it was too soft for me. I toss and turn and sleep on my stomach. I needed a bit firmer, but I loved this mattress.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
We have 3 mint mattresses in our home if you’d make it “14 tall then it would be perfect
on September 7, 2021
Posted by: Make a lamp it’s perfect
Verified Purchase:Yes
We have 3 mint mattresses in our home if you’d make it “14 tall then it would be perfect
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
More of a down grade than an up grade
on August 28, 2021
Posted by: Bwitt
from Hawaii
Gender:Male
A little history, I got the original mattress about 4 years ago as a queen, bought it, loved never had any issues, when I got married had kids we finally wanted up to upgrade our furniture. We do we upgraded to a king so we needed a new mattress. First we got the nectar, hated it, returned it. Well then we got this one thinking, this has to be just as good if not better than the one we Already had in the queen. We were so wrong. Don’t get need wrong the build quality is great but I thought he maybe we just needed to break in the mattress a little. Well we missed the hundred day return and now we’re a year in with a mattress that leaves us in so much pain when we wake up we can’t even get up out of bed to get away from it. We’ve had no other choice but to down size and I have to fight for space on the bed because Amy wife and son kick me off. I’m just super disappointed because we spent so much money to get something that’s is near the comfort of their original product. To put this in perspective the original never had any back problems at all, the mint I wake up almost in tears cause my back hurts so freaking much. If you don’t want something as stiff as a plank don’t get this. Do yourself a favor be cheap and get the original. I wouldn’t even dare get the hybrid in fear of it being even worse on my back than the mint.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 30, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. While you are outside your sleep trial the team is always happy to troubleshoot with you. If you'd like to chat with the team directly, please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great at first
on August 17, 2021
Posted by: jmm79
from tacoma, wa
Gender:Female
After a year or so, the bed does begin to dip. I have a mint mattress and my mom does too, and both beds give me lower back pain. The bed was so comfortable at first, but I am now back to square one looking for my next mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , August 18, 2021
Hi there! Thank you for taking the time to share feedback with us. We will pass your comments along to our Product and Quality Assurance teams. The mattress comes with a 10- year limited warranty that covers and indentation or sagging over 3/4 of an inch. Please reach out to support@tn.com or 877-842-2586 if you have any additional questions for us or if you would like to explore the warranty options. We're always happy to answer them.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great- just not for us
on August 14, 2021
Posted by: Kp_nyc
from New York
Gender:Female
I picked Mint over other mattresses on the market because of the safety certifications, quality and great reviews. My 4 year old and both me & my husband would sleep on this mattress through the year. It’s comfortable yet I would always wake up with sore back. I think we gave it a good try but after over a year we are replacing it. I appreciate the quality, certifications, great costumer service and I am sad it did not work for us after all.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 16, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Please reach out to support@tn.com or 877-842-2586 if you have any additional questions for us. We're always happy to answer them.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Happy spouse
on August 14, 2021
Posted by: Rockies303
Gender:Female
I purchased the Mint Mattress in size King. Prior to sleeping on this mattress, my husband always complained that he didn't get good sleep almost every night. Now, it's the opposite :) Also, Tuft & Needle's customer service is out of this world. I originally purchased Cal King then realized that King would be better for us and customer service went the extra mile to make the change process so easy and painless. I can't thank the team enough. I've also purchased their mattress protector and bed frame. Of course, they are all high quality as well. High quality products and out of this world customer service -- Tuft & Need is the best!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Feels like I will roll off the bed
on August 3, 2021
Posted by: GreenApples
from Seattle, WA
Gender:Female
I bought this mattress about a month ago and finally got around to unboxing it last week. It was easy to set up, but I dislike the feeling of not being supported when I sit at the edge of the bed, or or lay to the edge. I bought it for my guest room but I am not sure that it is a keeper
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 4, 2021
Hi there! We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Even though the Mint mattress has increased edge support when sitting on the edge of the mattress, the lower it is to the floor, the better supported you'll feel. You may notice that you sink in more while sitting on the edge because your concentrated weight is in one spot as opposed to spread out throughout the mattress. That being said, we are always happy to help with a return through the 100-night trial. Just reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle