Great mattress, no problems with setup or odor issues. Only reason I’m not going 5 stars is because I’m still having the same back issues waking up as prior to getting the new mattress.
It’s fine overall, but it’s not as cooling as I anticipated. It’s about the same as the lower model. I actually prefer the lower model because it’s a bit firmer.
Very happy with this mattress. I'm heavier and was worried medium firmness may not be firm enough but this mattress is just right. We had a spring mattress previously but very happy with this foam mattress. It feels softer when you sit on it but firm but comfortable when you lay on it. This mattress is working great for my wife also.
Good mattress, highly recommended to me by others, but it was too firm for my liking. No problems with delivery, or return.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there, thank you for taking the time to share your thoughts. We're so sorry to hear the mattress didn't work out. We'll be sure to share your feedback with our Product and Quality Assurance Teams. Please don't hesitate to reach out to support@tn.com or 877-842-2586 with any additional questions.