Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,661 Reviews)
Rating breakdown 8,661 reviews
5 Stars
6,198
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: TD08
Verified Purchase:Yes
I sleep soundly for 5-6 hours and then I can’t get comfortable again. My ribs get sore. I’m a side sleeper, I can’t sleep on my back or stomach. I’m not sure what to do but we are sticking it out hoping it continues to break in. My husband is sleeping soundly for that 6 hour period too but gets stiff and then it’s hard to get comfortable again. He’s a back and side sleeper.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 29, 2021
Hi there! We're sorry to hear you're struggling to get comfortable on your Mint Mattress. Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Sound sleeper
from Southern California
Gender:Female
Verified Purchase:Yes
Our mint Tuft and Needle mattress is very comfortable! We have had it almost 3 months now. It was easy to unroll onto our box spring (with 2 people) and there was little odor (though my husband found it unpleasant for the first night). The Mint mattress feels firm but has enough give. As an average sized woman, I find it best for side sleeping; when I sleep on my back my lower back hurts a bit (which did not happen with my inner spring mattress). The mattress does seem to retain heat. This has been fine for the winter, but I am a tad concerned about the summer heat here in CA.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Needs a pad to help with shoulder and back pain.
on March 31, 2021
Posted by: Carole J
from Aitkin, Minnesota
Gender:Female
Verified Purchase:Yes
We found this T & N MINT mattress to be firmer than our other 3 T & N mattresses.
After two difficult nights we put a 3” Tempur-pedic foam pad on the bed. That improved our comfort quite a bit.
After two difficult nights we put a 3” Tempur-pedic foam pad on the bed. That improved our comfort quite a bit.
Written by a customer while visiting Tuft & Needle
Posted by: Justin Isenbarger
Gender:Male
Verified Purchase:Yes
This was an excellent purchase. We expected to have an adjustment period before our bodies really settled into the new mattress but we slept great from night one! We would love to give a five star review, however, while not directly T&N's fault our experience with the included FedEx shipping was horrible. Tracking our package the delivery date change 3-4 times and when the mattress was finally delivered it was delivered it was placed 5 doors down from our actual residence. We are luck that our distant neighbors saw the address and helped us get the box home. In short, Amazing product! Unfortunately bad shipping company.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: The Great Carlitos
Verified Purchase:Yes
I have been through 6 mattresses in the last 5 years. My familiy teases me and then places bets on how long it will be before I repalce the existing matress with a new "contender". I just gave what Consumer Reports says as their #1 rated matress to my wifes mother, she likes it because it is so firm. However I disliked the matress because it hurt my arthritic shoulders (I am primarily a side sleeper and sometimes back sleeper). The Mint Matress is perfect.......I can sleep on my side all night and wake up and not have any pain in my legs and/or shoulders. OMG whats with that????I am so happy!!! BTW I am still trying to figure out the "perfect pillow" to go with the mattress .....but right now I am so glad that I bought the Mint Mattress. As an aside prior to buying the mattress I talked with one of Tuft & Needle sleep consultants and his description of the mattresses firmness was right on!!! If you like a medium mattress with good support and shoulder protection buy the Tuft & Needle Mint mattress
Written by a customer while visiting Tuft & Needle
Posted by: Heather A.
from New Mexico
Gender:Female
Verified Purchase:Yes
My first two weeks on this mattress it felt a bit too soft, but I have family that had gotten one and told me to expect that window. I have a bad back, and I'm a side sleeper mostly, I had constant back and shoulder pain. 85% of that pain is better in just two weeks! Don't hesitate, it's absolutely worth it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NGC46
from New Hampshire
Gender:Male
Verified Purchase:Yes
Mattress never fully expanded on one corner.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Hope C.
from North GA
Gender:Female
Verified Purchase:Yes
Firmer than I expected! Haven't been sleeping well on it so put it in the guest room. I'm used to a pretty soft bed. I'm giving it three stars because I'm sure someone else will really enjoy the "firm but soft" texture
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle