Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,661 Reviews)
Rating breakdown 8,661 reviews
5 Stars
6,198
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Don O
from Washington State
Gender:Male
Verified Purchase:Yes
I was expecting the bed to be softer. I have spinal issues that result in pain when sleeping on a firm mattress. I've slept on the T&N Mint mattress for 45 days, so I am still hopeful that my body will adjust to this mattress and enable me to sleep without pain.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 1, 2024
Hi Don. Thank you for reaching out and sharing your experience, we're sorry to hear your T&N Mint Mattress is too firm for comfort. Your insight is appreciated and we want you to sleep your best, we also back out mattresses with a 100-Night Sleep Trial. Adding a topper can be a simple yet effective solution to help you sleep your best. We encourage you to reach out to our team at 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Verneece
Verified Purchase:Yes
So easy and so comfortable love it !
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Too hard even after two years
on March 29, 2024
Posted by: ClarisBel
from New York, NY
Gender:Female
I bought this mattress 2 years ago and unfortunately am still not satisfied with it. It has stayed quite firm, too firm for my liking.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 1, 2024
Hi Claris. Thank you for reaching out and sharing your experience, we're sorry to hear your T&N Mint Mattress is a little too firm for comfort. Adding a topper can be a simple yet effective solution to help you sleep your best. We encourage you to reach out to our team at 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Kat79
from Tampa FLORIDA
Gender:Female
Verified Purchase:Yes
We ordered this to replace our old mid tuft & needle (not because it was 4 years old, but because we were moving across the country). This one is almost as comfy as the last one!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: William H
from Seattle, WA
Gender:Male
Verified Purchase:Yes
We are generally happy with the mattress! The mattress is quite plushy without compromising on support. I wouldn't call it firm, but it does not feel like my body is sinking or curving into it. I would say it does an average to above average job of heat reduction as I am a relatively hot sleeper and that has gotten somewhat better compared to our previous spring mattress. Support on the edges is not great for my partner who likes to sleep with one leg bowed out, but I don't notice significant dipping on the edge. The texturing on the top is not significant enough for me to notice and washing the cover is as easy as advertised! Overall a great mattress at the cost point.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Too soft; not the same as it used to be. Big co take over ruins authentic brands that sell out.
on May 3, 2024
Posted by: ColBean
from NY, NY
Gender:Female
Verified Purchase:Yes
A little too mushy
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Emma92
Verified Purchase:Yes
Very, very firm. I had to put a topper on it and I still dislike it. The product itself is very well made and sturdy but just not for me.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Was nice at first, but it does not last
on June 17, 2024
Posted by: MEMH
from Virginia
Gender:Female
We purchased this mattress in 2020, and at first it was comfortable and was accurate to the description. For the last 2.5 years, we’ve been putting up with a quite uncomfortable rest, feeling every move the other makes while both laying down, and generally makes both of us wake up very overly warm. I don’t recommend this mattress for daily use or long term. Might be good in a guest room. It still looks new, but we keep a cover on it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle