Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,662 Reviews)
Rating breakdown 8,662 reviews
5 Stars
6,199
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
1
Back pain horror
on August 3, 2023
Posted by: ravensarrow
from New York, NY
Gender:Female
I'm a female of avg. height and weight, 40 YO. My sister bought this mattress for me to use while visiting her. I've been sleeping on it for a week now, and it is killing my back. My lower back hurts, my shoulders hurt, my upper back hurts, and last night my joints started hurting too. I've slept on plenty of horrible hotel/motel mattresses because I travel a lot, and most don't hurt me like this. This thing is WAY overpriced and will GIVE you pain you never had before. I'm going to see if my sister will agree to return or get rid of it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tufft & Needle, Customer Experience, August 10, 2023
Hi there! Thank you for your candid feedback, we're sorry to hear the T&N Mint Mattress causes you discomfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so have your sister reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Manda M
from Iowa
Gender:Female
Verified Purchase:Yes
We are really loving our new mattress. It was easy to get up the stairs of our house and easy to set up. It has helped my husband with his back/sciatic pain. We found a bed we can both sleep comfortably on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nunya
Verified Purchase:Yes
Easy to lift to put sheets on! Very comfortable on achy bones and joints. Wake up with less stiffness!
Written by a customer while visiting Tuft & Needle
Posted by: ehlaird
from Wheaton, IL
Gender:Male
Verified Purchase:Yes
We have a queen already in the Mint and upgraded to a king. We tried a different brand first and it wasn’t nearly as comfortable as the Mint, so we returned the other one and went back to a tried and true mattress that we love.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
We aren’t getting the cooling effect, but the mattress is nice.
on August 11, 2023
Posted by: Mamacozi
from Akron, OH
Gender:Female
Verified Purchase:Yes
We like it but…
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ldk3
from Pa
Gender:Female
Verified Purchase:Yes
Best Mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DoriB
from Asheville, NC
Gender:Female
Verified Purchase:Yes
Bought this for my guest room and slept on it to test it out. I have a conventional Beauty Rest mattress on my bed, but now wish I had bought a Tuft & Needle mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PJSG
Verified Purchase:Yes
Love the mattress. Delivered to the door and easily set up and ready for a good night sleep to
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle