Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,662 Reviews)
Rating breakdown 8,662 reviews
5 Stars
6,199
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: LaurenB
from Indianapolis, IN
Gender:Female
Verified Purchase:Yes
This is the third T&N mattress I’ve owned and I absolutely love it.
(Two Queen sized Mints are now guest beds - upgraded myself to a King) It’s supportive but not too firm or soft. Super easy to un-box and set up. I sleep so well and aches and pains I was experiencing with my old mattress are gone!
(Two Queen sized Mints are now guest beds - upgraded myself to a King) It’s supportive but not too firm or soft. Super easy to un-box and set up. I sleep so well and aches and pains I was experiencing with my old mattress are gone!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Carol67132
from Wa
Gender:Female
Verified Purchase:Yes
Is soft and back still hurts when I get up
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 1, 2023
Hi Carol! Thank you for your candid feedback, we're sorry to hear the mattress is a bit too soft for comfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. With that said, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Best Mattress I ever bought
on June 3, 2023
Posted by: SirWolverine
from San Jose, Ca.
Gender:Male
I am 57 years old and about 5'10" 180lbs. I bought the Mint Mattress in 2019 This is by far the best mattress I have ever bought. the reason I know this as a Divorced person, whenever a lady friend spends the night they always compliment how great the bed is and don't want to get out of it.
I have had expensive beds from showrooms, but this Mint Mattress which is the upgraded one is by far the most comfortable. I sleep hot and this cools me down like it says. my Girlfriend has a real original memory foam mattress and it's so hot I never sleep through the night. She is now looking to replace hers with mine.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: David D.
from Phoenix AZ
Gender:Male
Verified Purchase:Yes
This was a great upgrade! Both my wife and I really enjoy our sleep on this Mint Mattress. I find myself sleeping soundly through the whole night now, instead of tossing and turning like I did on my old mattress. Lower back pain is gone. Highly recommend if you need an upgrade in your sleeping.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JAH desert
from Arizona
Gender:Female
Verified Purchase:Yes
My guests said it was the best sleep they can remember having. This is our 3rd t&n mattress. We love them. I am only ticked about your system for getting the health care professional discount. It never works. I fill out the form and nobody gets back to me. They told me to call to also have it applied, but you weren't open, nor was your chat. I had to order it to get it here on time for my guests.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Back pain after a few years
on June 8, 2023
Posted by: Kim1985
from Fishers, Indiana
Gender:Female
Bought this mattress back in September of 2018. Really enjoyed it at first! It’s been almost 5 years since we have had it and within the last 1-2 years I’ve started to wake up with back pain. Now I’m trying to decide if I should spend the money to get a new mattress. Really wanted this mattress to have lasted longer for us. For reference my husband and I are both under 200lbs and are both side sleepers.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 8, 2023
Hi Kim! Thank you for your candid feedback, we're sorry to hear your T&N Mint Mattress hasn't been providing support lately and is causing you discomfort. We strive to provide quality sleep for years to come and back our mattresses with a 10-year limited warranty, so we're happy to take a look at what's going on. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Beth B
Verified Purchase:Yes
Great mattress and very easy to set up!
Written by a customer while visiting Tuft & Needle
Posted by: JLPP
from California
Gender:Female
Verified Purchase:Yes
We are enjoying our mattress and the delivery and removal of our old mattress was easy and quick. Thank you
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle