Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,662 Reviews)
Rating breakdown 8,662 reviews
5 Stars
6,199
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Ryan G
from Salt Lake, Utah
Gender:Male
Verified Purchase:Yes
The first night right of the box was amazing!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sara Jane
Gender:Female
Verified Purchase:Yes
This one was different. I have ordered 3 mint mattresses now. This one felt very different than the first two. Love love love our first two. This one…
Not as firm…different cover…more ‘quilted’?
Not as firm…different cover…more ‘quilted’?
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Debbie DH
Verified Purchase:Yes
I was skeptical about a mattress in a box however this one’s great!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Maryrose
from Florida
Gender:Female
Verified Purchase:Yes
Comfortable!!! Knock out quickly 😴
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
SOOOO COMFORTABLE!
on May 26, 2023
Posted by: DRSX
from NORTH CAROLINA
Gender:Female
WE JUST RECIEVED OUR KING MINT MATTRESS AND WE ARE HAPPY SLEEPERS! WE AREN'T EVEN USED TO MEMORY FOAM MATTRESSES AND WE LOVE THIS MATTRESS! CONFORMS TO YOUR BODY...THAT'S THE MEDIUM....BUT YOU DON'T SINK....THAT'S THE FIRM. THIS IS JUST FIRM ENOUGH TO FEEL SUPPORTED BUT NOT ROCK HARD. DON'T GET TOO HOT AND DON'T FEEL A THING WHEN THE OTHER PERSON MOVES. WORTH THE INVESTMENT(THANK GOODNESS FOR SALES)! BUT FOR THE FIRST TIME IN MY LIFE, I REALLY ENJOY GOING TO BED! NO MORE ACHES OR STIFFNESS EITHER! BELIEVE IT OR NOT!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Needs handles!
on May 27, 2023
Posted by: AnonymousEg
Gender:Female
I’ve had my mattress for almost 3 years now and it’s in great shape. I love this mattress. The biggest downside is it is a nightmare to move from place to place because there are no handles anywhere on the mattress.
The mattress itself is flimsy enough having no handles is a huge missed opportunity design wise. Hope to see some handles added on in the near future because I would love to order this mattress for our guest rooms.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great for the first 5 years
on May 29, 2023
Posted by: Mouse
from Ohio
Gender:Female
I would give this 5 stars for the first 5ish years. It was exactly what we wanted. I absolutely did love it for that period of time and did recommend it to other people I knew. Now past the 5 years it has turned into a lump bomb. I am currently in the market for new mattress and would not buy another tuft and needle unfortunately.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 30, 2023
Hi Mouse! Thank you for your candid feedback, we're sorry to hear your T&N Mint Mattress hasn't held up well over time and is causing you discomfort. We strive to provide quality sleep for years to come and are happy to take a look at what's going on. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Mike r
from Detroit metro area
Gender:Male
Verified Purchase:Yes
Very comfortable mattress the only thing that could make it better is lower the price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle