Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,664 Reviews)
Rating breakdown 8,664 reviews
5 Stars
6,201
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: SueB
Verified Purchase:Yes
My husband loves the mattress (5'8" and about 180 lbs) but I find it too firm (5'8" and 130 lbs). Not sure if our weight is a factor but I used the tool to find out what mattress would best fit us and this is what it came up with. After about an hour or two, i have to go into the other bedroom.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 21, 2023
Hi Sue! Thank you for your candid insight. We're sorry to hear that your new T&N Mint Mattress is causing you discomfort. It can take up to a couple of weeks for the foam to acclimate to its new home and we hope it has gotten better over time. Adding a topper can also be a quick and effective solution if you find the mattress too firm. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can better assist you from there!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Happy again with 2nd Bed from Tuft & Needle!
on January 23, 2023
Posted by: BJandMarsha
from Tampa, Florida
Gender:Female
Verified Purchase:Yes
We absolutely love the bed. It's our 2nd bed from Tuft & Needle.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bob-b
from Oregon
Gender:Male
Verified Purchase:Yes
This mattress is a game changer. First new mattress I've ever purchased and glad I did.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tiff’s Dream
Gender:Female
Verified Purchase:Yes
Great product! We originally bought the T&N legacy and love it still. So for a second bed we thought to stay with the T&N brand. The mint is slightly firmer then we like but still a great product. Easy to roll out, great look and trusted brand.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Erin84
from Florida
Gender:Female
Verified Purchase:Yes
The mattress was easy to assemble. I wish there a way to gauge the softness or firmness of the mattress before buying. I chose the middle comfort but should have went towards the softer side.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 26, 2023
Hi Erin! Thank you for your candid feedback, we're sorry to hear the mattress is a bit too firm for comfort and causes you discomfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Amazing!
on February 9, 2023
Posted by: Jessp
from Utah
Gender:Female
My husband and I won this mattress as part of a giveaway last year and we have LOVED IT! My husband is a super warm sleeper and this mattress has helped that so much! At first it was a little stiff but now that we have used it for a while it is the perfect comfortness! We love love love it! Also so easy to set up! I was like 20 weeks pregnant and set it up all by myself (struggled a little bit but I’m sure the average non pregnant person would have had a simpler go at it haha).
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CariCCC
from California
Gender:Female
Verified Purchase:Yes
Easy peasy for a stellar mattress! We slept on the Mint while we stayed at an AirBnB and had to buy one for our guest room. Our guests all comment and want the name of the mattress. It's the perfect combo of firmness with a sleep-on-top molding feeling that keep mega cool!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Phillene
Verified Purchase:Yes
My chiropractor recommend this
Written by a customer while visiting Tuft & Needle