Loved the initial feel of the mattress, and really wanted it to work out. But unfortunately, both my husband and I started getting low back pain after using this mattress. We tried it several time switching back and forth between our old mattress and this one, and the back pain would kept returning after sleeping on this mattress for 3-4 nights.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 20, 2023
Hi there! Thank you for your candid insight and feedback. We're sorry to hear that your new T&N Mint Mattress is causing you discomfort. It can take up to a couple of weeks for the foam to acclimate to its new home and we hope it has gotten better over time. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can better assist you from there!
Written by a customer while visiting Tuft & Needle
It feels firm but soft. Its not like sleeping on the ground or on a sheet of plywood. It doesn't feel anything like sleeping on springs. It holds you. You don't sink in but your not flat on top. Give it a try you'll see.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle