Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Katt
from Bay Area
Gender:Female
Verified Purchase:Yes
I don’t know my sleep number but I don’t this mattress was not it. Nevertheless, this bed was nice soft just did not relieve my back pain that I’ve been getting in my old mattress and I started waking in the middle of the night, every night
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, September 8, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you have been finding the mattress too soft. If you would like to return the mattress within the 100-night trial, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: MC Brady
Verified Purchase:Yes
Very comfortable! Perfect for my husband and I!
Written by a customer while visiting Tuft & Needle
Posted by: Customer125
from Cleveland
Gender:Female
Verified Purchase:Yes
Did not like the mattress at all. Gave me a backache?
!
!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , September 19, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you did not love the mattress. If you have not done so already, please reach out to our team directly at 877-842-2586 or support@tn.com if you would like to start a return within the 100-night trial. We're always happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: R&lw
Verified Purchase:Yes
Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
Mint Mattress - King - Antimicrobial Protection
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Your review
I really wanted to love this mattress as I am a side sleeper, but I don't. My back hurts.
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Your review
I really wanted to love this mattress as I am a side sleeper, but I don't. My back hurts.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , September 19, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are not sleeping well on the mattress. If you would like to return within the 100-night trial or would like help troubleshooting any comfort issues, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
Posted by: Flacat
Gender:Female
Verified Purchase:Yes
This review is being written by Cathy. We have 2 twin xl mattresses to make a split king.
Pros: knit covers are different but nice, and they seem to keep the sheets in place much better than others. Best thing about my mattress is the way it hugs the lumbar area without feeling stuck. This is something that has been lacking in every mattress we have tried so far. FYI, this is the 5th mattress we have tried and none has been satisfactory as far as filling that lumbar area.
Cons: these mattresses are NOT cool. I wake up in a pool of sweat frequently, and I am not a super hot sleeper. They are very heavy and extremely difficult to make up with sheets. It would be much better if there were handles. The major con for me is that these barely fit in our king size frame. We have never had this problem with a mattress before. They are so large that they push the adjustable frame around, making it necessary to lift the mattress up and flip it over every day to move the adjustable frame back to the correct position due to the huge size of the mattress. I mean, it leaves no room at the head or foot frames to tuck the sheets in. That is really unacceptable.
We are still deciding on whether to keep these mattresses, but it is becoming more likely that they will be returned due to the excessive amount of physical labor required to simply make the bed (no one to help me, husband is in power chair). Which is really unfortunate, because otherwise, I really like the way these feel and sleep.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , September 19, 2022
Hi there! Thank you for taking the time to provide your detailed feedback. While we are glad to hear that you have finally found a mattress to provide great support while sleeping, we are sorry to hear that you've been sleeping hot and that the mattresses aren't fitting well in your frame. While it can vary from brand to brand, our mattresses measure at the industry standard which should be 39x80. The standard King is 76x80 so if you are using two Twin XL mattresses side by side, it will actually measure out to 78" wide which might be causing the problem.
That being said, we are more than happy to help troubleshoot the warm sleeping and frame issue or with a return within the 100-night trial. Please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be happy to help.
That being said, we are more than happy to help troubleshoot the warm sleeping and frame issue or with a return within the 100-night trial. Please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be happy to help.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Minneapolis, MN
Gender:Female
Verified Purchase:Yes
I'm really pleased with my new Tuft and Needle mattress. I was nervous about getting a new bed, but my daughter and son and law have had a Tuft and Needle for a few years and love it, so I thought I would give it a shot. I wake up so rested! I have fibromyalgia and rheumatoid arthritis, so it can be tough in the morning, but this bed really gives me the right amount of support, just where I need it most.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happysleeping
Verified Purchase:Yes
I love the firmness of the mattress. It holds up nice as well. This is my second king mint and all my guest love the one in my guest room as well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle