It does not seem straight on the edges. Doesn’t fit properly not a perfect mattress shape. And I do love the mattress this is my second one. But oddly shaped this time
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 12, 2022
Hey there! Thanks for taking the time to provide your feedback. Quality is important to us so we'd be more than happy to take a look and see how we can help. Please feel free to reach out at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
As a side sleeper, this is the perfect bed. I never really had a night where I didn’t wake up with a back ache until trying out this mattress. Also the customer service here will keep my coming back. I can’t wait to make the purchase for our guest bedroom
Written by a customer while visiting Tuft & Needle
So far, we are really loving this mattress. We have been through 4 different ones in the last 7 yrs. Thinking we have found the one for the rest of our lives!!!
Written by a customer while visiting Tuft & Needle
This is our second Tuft and Needle mattress purchase. We purchased the original one several years ago for our condo and we still love it. Decided to get the a Mint version for our home. It is much softer than the original version and it has a chemical smell that is not going away. So wish we had just gotten the original version again.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 13, 2022
Hi there! Thank you for taking the time to share your feedback regarding the Mint mattress. We're sorry to hear that you are not finding it as comfortable as you had hoped. The Mint is designed to be slightly softer than the T&N Original mattress. Please reach out to our team directly at support@tn.com or 877-842-2586 and we would be more than happy to help with the issues you are experiencing with the mattress.
Written by a customer while visiting Tuft & Needle
I've only had the mattress a month, but so far it's very comfortable..and my partner hasn't mentioned her hip issues in weeks. bonus: it was easy to get up our narrow stairway as well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle