Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Sandy V.
from California
Gender:Female
Verified Purchase:Yes
Love our new Mint Mattress, never slept better. Tuft and Needle was great, we felt the mattress was just a little to firm and they immediately sent out the topper which made it perfect! Highly recommend this mattress and the company behind it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Trunce
from NC
Gender:Female
Verified Purchase:Yes
Firm and comfortable for 2 people (sometime 3 with our toddler!)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AndyF
from San Diego, CA
Gender:Male
Verified Purchase:Yes
We had just initially purchased the mattress assuming it would fit us both but it was a lot firmer than we had expected. We added the topper to increase comfort, which it did, but even the topper seemed to lack a bit of plushness that we had hoped for. I think if the topper was just a half inch more thick it would do the trick. We are thinking of purchasing an outside mattress topper to try instead. Mattress was easily transported up our three flights of stairs when we purchased, but I am concerned with how we would transport it if we moved. I guess thats an issue for the movers though?
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 31, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Mickey53
Gender:Male
Verified Purchase:Yes
This is the second mattress we have purchased and it is as wonderful as the first one. The first one is in use in our permanent home and this (recently purchased) is in our winter home.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Flygirl
Verified Purchase:Yes
It is very firm. I need to get an extra layer to soften it.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 5, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. Most sleepers will find that the mattress will break in over the first few weeks and your body should adjust to the feel of the mattress. That being said, if you would like to troubleshoot any comfort issues or move forward with a return within the 100-night trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle
Posted by: Becca M
Verified Purchase:Yes
Love this bed! So comfortable with the topper!
Written by a customer while visiting Tuft & Needle
Posted by: GregH
from Chicago, IL
Gender:Male
Verified Purchase:Yes
The mattress is extremely comfortable. We are impressed with how cool it sleeps for memory foam. We liked it so much that we also bought one for our guest room.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ThKu
Verified Purchase:Yes
So comfy! I am incredible happy with this purchase and felt like it was well worth the price! I like that you don't have to use a box spring. My partner thrashes a lot in his sleep, and there is very little motion transmission compared to a traditional mattress.
Written by a customer while visiting Tuft & Needle