Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: K...
from Massachusetts
Gender:Female
Verified Purchase:Yes
Good mattress, highly recommended to me by others, but it was too firm for my liking. No problems with delivery, or return.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there, thank you for taking the time to share your thoughts. We're so sorry to hear the mattress didn't work out. We'll be sure to share your feedback with our Product and Quality Assurance Teams. Please don't hesitate to reach out to support@tn.com or 877-842-2586 with any additional questions.
Written by a customer while visiting Tuft & Needle
Posted by: PeggyB
from Maryland
Gender:Female
Verified Purchase:Yes
So firm yet bouncy. Perfect amount of support. So happy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nick C
from Warrington, PA
Gender:Male
Verified Purchase:Yes
Great mattress, no problems with setup or odor issues. Only reason I’m not going 5 stars is because I’m still having the same back issues waking up as prior to getting the new mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
The protector is in very good quality
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ljfzac
from Atlanta, GA
Verified Purchase:Yes
So far so good. The mattress is really comfortable but feels like it could provide just a little more support - we are concerned that it might not hold up over the long term. However, both of our backs are feeling good, which is a great thing. I have slept through the night for the most part with this new mattress, and the fact that it was made to absorb motion means that when my husband wakes up earlier than I do I am not disturbed by his getting out of bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tabb
Verified Purchase:Yes
A bit firmer than expected. Still a great mattress though.
Written by a customer while visiting Tuft & Needle
Posted by: NancyPA
from Pennsylvania
Gender:Female
Verified Purchase:Yes
The Mint mattress is so comfortable and cozy. I love it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LaHemmings
from Atlanta
Gender:Female
Verified Purchase:Yes
The mattress is extremely firm. It is definitely not as comfortable as I had hoped. A little disappointed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, October 25, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle