Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 27, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. We hope you're enjoying the mattress you exchanged to, but of course, reach out to support@tn.com or 877-842-2586 if you need further assistance.
Written by a customer while visiting Tuft & Needle
I’ve never had a new mattress until now, and I don’t think I’ll ever regret this purchase. My sleep quality, according to my sleep cycle app, has been consistently 90%+ whenever I get 7+ hours. Thank you
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I have to say, I’m very impressed with tuft and needle as a whole! I was able to go into the store and test out the mattress and everyone who helped me along the way was amazing. The first few nights to a couple weeks on my mattress were heaven but I have to say, after the break in period, it softened a little too much for me. I’m a picky sleeper, light weight, and need a lot of mattress support but chose the mint bc I’m a side sleeper. Ultimately, I probably should have gone with the original from what I’m guessing but not sure if it would have broken in the same way. Anyhow, the company has been fantastic and the only reason I took a star away is because it was too soft for me personally.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Good for sleeping not great for sitting in bed and doing other things (did not intend for that to sound as R rated as it does) not firm enough...
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 27, 2021
Hi there. We appreciate you taking time to leave a review and will pass your feedback along to our Product team for consideration. If we can help with anything moving forward, please let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
I was a little worried about ordering a mattress online, but I’m completely satisfied with my purchase. The mattress is super comfortable and the cover is really nice. I would highly recommend this mattress.
Written by a customer while visiting Tuft & Needle
Very easy setup. The mint did not expell strange chemical odors upon opening. The bed fully inflated in a few hour.
I feel like this bed has just the right amount of firmness for my shoulders and hips as I am a side sleeper.
It is true that the bed sleeps cooler as compares to other bed in boxes memory foam. This is a really big deal to me as I tend to feel hot easily while asleep.
Written by a customer while visiting Tuft & Needle
We needed a new mattress, didn't realize how expense it would be. Our daughter had gotten a T&N mattress last year and really likes it and it has held up well. We decided to try it out and see, especially with the guarantee. WOW, we are sleeping so much better, didn't realize what a difference it would be. We've decided that when our extra bedrooms need replacements, we are getting all T&N mattresses!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We bought this bed after my wife was experiencing back pain (the result of a car accident). This mattress has been amazing for her recovery- great product!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle