Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
298
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Mark1
Verified Purchase:Yes
Very soft and comfortable. Outer shell has a plastic feel even within a pillow case and creates a crackly sound when shifting positions in the night.
Written by a customer while visiting Tuft & Needle
Posted by: DaleB
Verified Purchase:Yes
The pillows are too thick for me. The put my neck in a uncomfortable tilt.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. If we can help with anything moving forward, let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Watson & Sherlock
Gender:Female
Verified Purchase:Yes
Swell pillows - right amount of firmness - scent free - quick delivery -well made - very reasonable price - would recommend to friends - providing sweet dreams for my husband and I in northern Minnesota.!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
No support
on January 8, 2021
Posted by: Taneshia
from Michigan
Gender:Female
I bought the original T&N foam mattress specifically because of the poor reviews of it being too firm and there was a special where the pillows were added free. The pillows collapse down to nearly flat. I tried sleeping on my side, front, and back. I tried folding the pillow in half and that was too much support. Each time I woke up with body aches until I returned the pillows. Gonna try the foam ones.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for your review. We're sorry to hear the pillows did not work out for you and will share your feedback with our Product and Quality Assurance teams. If you need our help moving forward, feel free to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Montgomery
from Avondale, Az
Gender:Female
Verified Purchase:Yes
I can't say enough about how amazing these pillows are. I have told everybody I know that they need to purchase these. I love them, my head sinks into them and feels like a puffy cloud. I will definitely be purchasing more when I can!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RandomName
from California
Gender:Female
Verified Purchase:Yes
Great pillow for the price point, very comfortable, doesn't compress overnight. 4 out of 5 because I have tried a few pillows I liked better, but I would definitely buy this again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: BCoop
from AR
Gender:Male
Verified Purchase:Yes
So comfy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
The best pillow
on February 16, 2021
Posted by: AliciaO
from Gardiner , New York
Gender:Female
I’ve been shopping for the perfect pillow for years and have wasted a lot of money. The Tuft and Needle Down Alternative is perfect. It retains its shape, offers hotel-like comfort, and is the right price. I love that they come in a pack of two-
This is very thoughtful of the company
This is very thoughtful of the company
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle