Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
293
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product.
(
258 out of
333)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Long Beach Lady
from Long Beach, CA
Gender:Female
Verified Purchase:Yes
Finally, the perfect pillow for me! I sleep on my side. I have purchased multiple pillows that advertise they are great for side sleepers, but they have been too skinny, too fat, or have too big of a curl around the edges. This pillow is ideal, It may go somewhat flatter, but just squeeze the pillows on the sides and it pumps back up. I have slept on it for two weeks, so far, without getting a stiff neck.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Em G.
Gender:Female
Verified Purchase:Yes
While you can tell the pillow is good quality and very soft, it doesn’t squish down like you’d expect. It is too fluffy/tall for someone to sleep on. I’ve tried sleeping in multiple positions!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 15, 2021
Hi there! Thank you for your review. We're sorry to hear the Down Alt Pillows were not what you expected but appreciate you taking time to share your thoughts. If you would like to return or exchange the pillows, or have any other questions or concerns, feel free to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Atchids
Gender:Female
Verified Purchase:Yes
You can’t move on the pillows without hearing it constantly. They seem cheaply made and I ended up returning them. Returns went simple enough.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 2, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the Down Alternative Pillows were not a good fit. We will pass along your thoughts to our quality team. Feel free to reach back out to our team directly at 877-842-2586 or support@tn.com with any other questions or feedback.
Written by a customer while visiting Tuft & Needle
Posted by: Suzz
Gender:Female
Verified Purchase:Yes
Too soft, not enough support for this side-sleeper. Had to request a refund.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 11, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the pillow has not been supportive enough for you and will pass your comments along to our Product and Quality team. If we can help with anything moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Happy Back
Verified Purchase:Yes
Comfortable but covers are a little noisy
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Victor, Idaho
Gender:Female
Verified Purchase:Yes
The pillows are a nice quality. They are not too soft, but also not too hard. They provide a restful sleep, allowing your head to sink into comfort.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Great for a month, but they quickly loose their fluf
on July 20, 2021
Posted by: justin90
from Lubbock, TX
Gender:Male
These pillows were great for a few weeks to a month, but after that they started loosing their fluff fairly quickly. The down alternative packs down where you sleep, and they don't reciver easily. I've washed them and dried them according to the instructions, and this only helps temporarily. I am generally a side or back sleeper, average size guy that uses one pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 20, 2021
Hi there, thank you for taking the time to share your thoughts with us about your down alternative pillows. We’re sorry to hear you’re disappointed with your purchase. We'll be sure to share your thoughts with our Product and Quality Assurance Teams. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Deee2
Verified Purchase:Yes
I like that even after you have rested all night on the T&N pillows that the “fluffiness” is restored.
Written by a customer while visiting Tuft & Needle