Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
297
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Peter W
from Wisconsin
Gender:Male
Verified Purchase:Yes
This was the second set of pillows we got as the first ones were perfect for me and my partner (one combo back-side sleeper, one side sleeper) as we could both be comfortable with lots of support. It seemed like a no brainer to get these pillows again after ours became well used. The new pillows were not what we remembered from our first set though. They did not seem well packed like our first set and did not provide great support. Still a better pillow than you can get cheap at any department store, but it seemed like the quality control isn't there and you aren't guaranteed a great pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 2, 2022
Hi there! Thank you so much for your insight and experience. We have high expectations when it comes to quality and we don't want you to feel stuck with something you don't love, you can always reach out to us at 877-842-2586 or support@tn.com within your 100-Night Sleep Trial and we'd be happy to assist with a return or look at it from a warranty perspective! Feel free to reach out with any other questions or concerns you may have. We're happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Rob A H
Verified Purchase:Yes
Good quality and very comfy!!!
Written by a customer while visiting Tuft & Needle
Posted by: Karen Rob
from Syracuse, NY
Gender:Female
Verified Purchase:Yes
The pillow needs more fill. There is no where near enough
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 15, 2022
Hi there! Thank you for taking the time to leave a review and for your honest feedback. We are so sorry that our Down-Alternative Pillows were not a good fit for you and we don't want you to feel stuck with something you don't love. If you're still within your 100-Night Sleep Trial please reach out to us at 877-842-2586 or support@tn.com and we'd be happy to help with a return!
Written by a customer while visiting Tuft & Needle
Posted by: Tee Marie
Verified Purchase:Yes
Disappointed. Not comfortable for me. I toss and turn and my neck hurts. Sorry but I had high hopes after I saw Prevention Magazine mentioned your brand.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 15, 2022
Hi there! Thank you for taking the time to share your experience and feedback with us. We are so sorry that our Down-Alternative Pillows weren't a good fit for you and caused you discomfort as you slept. We certainly don't want you to feel stuck with something you don't love and thank you for giving our pillows a try. If you're still within your 100-Night Sleep Trial please reach out to us at 877-842-2586 or support@tn.com and we'd be happy to help with a return!
Written by a customer while visiting Tuft & Needle
Posted by: Robin Mc
Verified Purchase:Yes
These pillows are high quality and very comfortable for side and back sleeping.
Written by a customer while visiting Tuft & Needle
Posted by: Light sleepers
from NJ
Gender:Female
Verified Purchase:Yes
I like these pillows! I think the price was great compared to other down/alternative pillows I’ve looked at online, and they’re quite fluffy and comfortable! For me 1 pillow is very supportive, my partner uses 2 to sleep comfortably.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Britt E
from Tulsa, Ok
Gender:Female
Verified Purchase:Yes
Over priced. Advertised as a side sleeper pillow. I’ve had neck pain and headaches since using this pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 21, 2022
Hi there! Thank you for taking the time to share your insight and feedback with us. We are so sorry that our Down-Alternative Pillows weren't a good fit for you and caused discomfort as you slept. We certainly don't want you to feel stuck with something you don't love and thank you for giving our pillows a try. If you're still within your 100-Night Sleep Trial please reach out to us at 877-842-2586 or support@tn.com and we'd be happy to help with a return!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Best Bedding for the Buck! Grandma knows Best!
on November 19, 2022
Posted by: Granny Hospitality
from Green Mountain NC
Gender:Female
Verified Purchase:Yes
Best bedding for the price I have EVER found! Mattresses are loved by every back from every demographic. Down alternative pillows are bot an alternative... they are an improvement. Just as perfectly formed and supportive without the inevitable feather pokes.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle