Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
297
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: K Snyder
Verified Purchase:Yes
Soft but substantial for support.
Written by a customer while visiting Tuft & Needle
Posted by: Zwyno
from Texas
Gender:Female
Verified Purchase:Yes
I have bought soooo many different brands but find this to be my favorite especially for my neck issues.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: EmmaB
Verified Purchase:Yes
Nothing like other down pillows I've used. It was very hard.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, October 7, 2022
Hi there! We are so sorry to hear our Pillows weren't a good match for you and were too firm. You can still return them per your 100-Night Sleep Trial, or see if this is something covered under the warranty we provide for our pillows. Feel free to reach out to us at 877-842-2586 or support@tuftandneedle.com and we'd be happy to guide you through!
Written by a customer while visiting Tuft & Needle
Posted by: Cheecharoni
Verified Purchase:Yes
Perfect amount of fluff and doesn’t get hot!
Written by a customer while visiting Tuft & Needle
Posted by: Vanessa M
from Phoenix AZ
Gender:Female
Verified Purchase:Yes
Amazing comfort and holds up really nicely :) this is my second purchase with T&N and I recommend them all the time!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Curlytop
Verified Purchase:Yes
The pillow is well made and was a definite improvement from my previous pillow. I am a back sleeper and around a month into using it I felt like I was no longer getting the support for my neck and head that I need. But that may well be because I pretty much sleep in the pillow in the same spot each night and maybe the pressure was affecting the filling. If I flipped it during the night I was able to get better support for awhile. I suspect the problem is me and my anatomy and not the pillow. The pillows came in a two pack and I got the second one out yesterday which is brand new and slept on it last night. Much better support. From my research I think I need to try a foam pillow and see if that holds up better for me than down alternative filling. I do think the quality is good but just not what I need.
Written by a customer while visiting Tuft & Needle
Posted by: ginabergen
from West Milford NJ
Gender:Female
Verified Purchase:Yes
It's okay. I was hoping it would offer more support. I have to constantly fluff it up every night. It bunches in certain places making it uncomfortable at times to sleep. I was expecting more especially due to the high cost of the pillows.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, October 25, 2022
Hi there! We are so sorry to hear our Down Alternative Pillows were not a good fit for you. If it's not quite supportive enough we are happy to assist with a return per your 100-Night Sleep Trial. Please reach out to us at 877-842-2586 and we'd be happy to assist!
Written by a customer while visiting Tuft & Needle
Posted by: Dano
from Portland Oregon
Gender:Male
Verified Purchase:Yes
It is not as thick as I would have peferred
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , October 24, 2022
Hi there! We are so sorry to hear our Down Alternative Pillows were not a good fit for you. If it is feeling a little lackluster we are happy to take a look at them from a warranty standpoint or help you with a return per your 100-Night Sleep Trial. Please reach out to us at 877-842-2586 and we'd be happy to assist!
Written by a customer while visiting Tuft & Needle