Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , April 19, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are not in love with the Down Alternative pillows. If you would like to return or exchange them within the 100-night trial, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be happy to help.
Written by a customer while visiting Tuft & Needle
Side sleeper. These pillows were good for the first week. Now, they are lumpy and need constant fluffing.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 1, 2022
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle