The pillows are ok. They need a little more filling or tighter pillow cases. The filling scoots to the back of the pillow, out from under your head when you lay on it. I had to ball the pillow up to keep it under my head. I switched back to my old pillow after two weeks.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 6, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the pillows were not as comfortable as you had hoped. We will pass your comments along to our Product Team. If you would like to move forward with a return within the 100-night trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle
I really like this pillow so far! I alternate between sleeping on my back and on my side so the firmness of the pillow helps to support my neck. Mind you, it's not super firm; it is the right amount of support and is still very soft to sleep on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Love these pillows! I had a hard time finding a pillow with the right combination—soft enough to have some give, and doesn’t compress too much or become hard. I’ve been using them for about a month and still love it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Not as comfy as I expected. Seems similar to an ordinary store bought pillow .
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2022
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle