Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
297
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Paige from Columbus
from Columbus, OH
Gender:Female
Verified Purchase:Yes
It is the perfect semi-firm plush pillow! High quality.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Gerri
from Pittsburgh, PA
Gender:Female
Verified Purchase:Yes
The pillow itself is nice, however, as a side sleeper it didn’t give me the support I was looking for. The quality is great and it’s made well
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Malt
Verified Purchase:Yes
Super comfy for the first few weeks but then they start to lose their shape. They would be great for a guest room where they aren’t used every night but for everyday pillows they could have better longevity. We’ve had them less than two months.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 20, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the pillows are starting to lose their shape and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Alexxx
Gender:Male
Verified Purchase:Yes
5 stars, the pillows are great and affordable and the customer service was outstanding
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chase C
Gender:Male
Verified Purchase:Yes
I tried to like these pillows but they’re just not for me because of not enough neck support and going flat too soon. I would definitely not recommend these for side or back sleepers. They are made of nice materials though and the fact that they come in pairs is a plus, but they are just not comfortable enough.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 27, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the pillows were not as supportive as you had hoped and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Amanda G.
from Massachusetts
Gender:Female
Verified Purchase:Yes
I purchased these pillows after reading a review on good housekeeping stating this pillow was voted best for side sleepers. The pillow sinks down to being so thin that it does not offer any neck support. Also, the down bunches up so much that I wake up in the night having to fluff it back up. Will return.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 28, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear that you're finding the pillows a bit too thin and are unable to get a goodnight's sleep. We will pass your comments along to our Product Team. That being said, if you would like to troubleshoot any comfort issues or we'd be happy to help with a return per the 100-night trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle
Posted by: D Ketcham
Verified Purchase:Yes
Nice thick, soft pillows.
Written by a customer while visiting Tuft & Needle
Posted by: RonR
Verified Purchase:Yes
Very soft and thin. There are better pillows in my opinion
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , March 2, 2022
Hi there! Thank you for taking to provide your feedback. We're sorry to hear that you were finding the Down Alternative Pillows too soft. Please feel free to reach out directly to our team at 877-842-2586 or support@tn.com to start the return process within the 100-night trial or to troubleshoot any comfort issues.
Written by a customer while visiting Tuft & Needle