Probably the worst pillow I have owned, but I also know what a good pillow feels like so maybe go for it if you don't.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - we're sorry to hear you're not loving the pillows. It looks like you did email about this as well and we'll be following up soon about the return process.
Great pillows! These pillows are great for anyone who likes a softer pillow that curls around your head while your sink into a sleep. When I am sleeping, this pillow is perfect (stomach sleeper). However, when I am sitting upright and trying to work on my computer, read a book, etc. the support is not sufficient for that (then again, good sleep hygiene would suggest that I do not do those things in my bed).