Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 3, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. If you haven't already, please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
This is a good pillow. I was hoping for the most amazing pillow and it's not. But it's quite comfortable and nice quality. I'm a side/stomach sleeper. It's great for side, not the best for stomach. I like it but will keep looking.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I’m not blown away but they seem nice quality. Just wish they were a bit firmer. They flatten out pretty quickly.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , December 14, 2021
Hi there! We’re sorry to hear the pillows aren't a perfect match. Just a reminder that all T&N products, pillows included, come with a 100-night trial. If you would like to reach out directly to our team at support@tn.com or 877-842-2586 we would be more than happy to help troubleshoot any comfort issues or help with a return within the trial.
Written by a customer while visiting Tuft & Needle
Pleasantly surprised. Very comfortable, fluffy and supportive. Great for sleeping. Was nervous at first, buying pillows online. But glad I took the plunge- great pillows!
Written by a customer while visiting Tuft & Needle
Sorry too soft for sleeping on my side. Have to bunch up for support. gives me a sore neck.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 31, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle