Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
294
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product.
(
258 out of
333)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Rae P.
Verified Purchase:Yes
These pillows are listed as good for back and side sleepers and I couldn’t disagree more. They are flat and extremely unsupportive. I’ve woken up with a sore neck because I’m a back sleeper and these pillows do lot cut it. Quality of the alternative down is just not worth the price tag.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 8, 2021
Hi there. We're sorry to hear the pillows weren't as comfortable as expected. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Alwacek
from MN
Gender:Female
Verified Purchase:Yes
So soft! Love it. Feels worth twice the price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CaliforniaMom
from California
Verified Purchase:Yes
My spouse loves the pillows. I found them too soft.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MNarvaez
Verified Purchase:Yes
Amazing pillows
Written by a customer while visiting Tuft & Needle
Posted by: DavidD
from California
Gender:Male
Verified Purchase:Yes
The quality of construction is good. Unfortunately they're way too soft. To suggest they would be good for back or side sleepers isn't true.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Cathy Z.
from Minneapolis MN
Gender:Female
Verified Purchase:Yes
I have tried so many different kinds of pillows over the years. I love my new pillows and plan on buying more for me and for Christmas gifts to my adult kids.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: HHouse33
Gender:Female
Verified Purchase:Yes
These pillows are VERY soft. Great for a top pillow if you have two. They were too soft for my husband and me. Good quality though.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase and that the pillows haven't been the best fit. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience if you'd like to return or otherwise troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
LOVE this pillow!
on October 19, 2021
Posted by: Millie B.
from Washington, DC
Gender:Female
I love large and fluffy pillows for neck support, (I usually sleep on my side or stomach!) and these pillows have made my bed feel super luxurious. They're larger because of the fluffiness of them but very lightweight and still provide adequate support. Really happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle