Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1 out of 5
4.1
(482 Reviews)
Open Ratings Snapshot
Rating breakdown 482 reviews
5 Stars
294
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product. 
(
258 out of 333
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Customer Rating
5 out of 5
5
Best of both worlds
on April 2, 2021
Posted by: Kimberly S.
from Babylon, NY
Gender:Female
Verified Purchase:Yes
We have had our T&N mattress and original pillows for about 3 years now and have been very happy with our purchase. My husband prefers a softer pillow so I was so excited to find out that T&N came out with new down pillows. Now we are both happy and each have exactly what we want. Love T&N products and would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great pillows
on April 3, 2021
Posted by: Susanne K
Verified Purchase:Yes
So far I am loving these pillows. Wish I had bought them sooner. Way better than what I had before.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Pretty firm, actually.
on April 4, 2021
Posted by: JCfromFL
from Florida
Gender:Female
Verified Purchase:Yes
These are way thicker and firmer than I’d hoped. I bought them because I’m looking for a soft, cruelty free pillow that’s easily squished to fit under ones neck. This is not a match.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamApril 6, 2021
Hi there. We're sorry to hear the pillows were not what you were expecting and appreciate you taking the time to share feedback with us. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
The. Best.
on April 5, 2021
Posted by: Film Nerd
from Portland, OR
Gender:Male
Verified Purchase:Yes
SO GLAD I purchased these pillows. Quite possibly the best pillows I have owned. I don't want to get out of bed now. ;)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Ordering more for the guest room!
on April 6, 2021
Posted by: Pillow fan
Verified Purchase:Yes
Great sleeping on our new pillows! Finally, a reasonably priced option that doesn't immediately mash down and "break." I have high hopes for them lasting for a while. Plan to order more for the guest room!
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Not neck supportive
on April 7, 2021
Posted by: Amy C444
Verified Purchase:Yes
Good for a few nights but flattens quite quickly.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamApril 8, 2021
Hi there. We're sorry to hear the pillows aren't quite what you were expecting. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
down alternative 2 pack pillows
on April 8, 2021
Posted by: JR WILLIAMSON
Verified Purchase:Yes
The pillow is just okay. A little too overstuffed for my liking.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Solid but not great
on April 8, 2021
Posted by: The skin guy
from Ohio
Gender:Male
Verified Purchase:Yes
A little more firm then I was expecting. Less neck pain then before but still stiff on some nights.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamApril 8, 2021
Thank you for taking the time to leave a review and share your experience with our team and others who may be considering a purchase with us. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
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