We have had our T&N mattress and original pillows for about 3 years now and have been very happy with our purchase. My husband prefers a softer pillow so I was so excited to find out that T&N came out with new down pillows. Now we are both happy and each have exactly what we want. Love T&N products and would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
These are way thicker and firmer than I’d hoped. I bought them because I’m looking for a soft, cruelty free pillow that’s easily squished to fit under ones neck. This is not a match.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 6, 2021
Hi there. We're sorry to hear the pillows were not what you were expecting and appreciate you taking the time to share feedback with us. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Great sleeping on our new pillows! Finally, a reasonably priced option that doesn't immediately mash down and "break." I have high hopes for them lasting for a while. Plan to order more for the guest room!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 8, 2021
Hi there. We're sorry to hear the pillows aren't quite what you were expecting. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
A little more firm then I was expecting. Less neck pain then before but still stiff on some nights.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 8, 2021
Thank you for taking the time to leave a review and share your experience with our team and others who may be considering a purchase with us. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle