Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
294
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product.
(
258 out of
333)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Redhead
from Santa Cruz, CA
Gender:Female
Verified Purchase:Yes
For several years I've been searching for a pillow that would ease neck pain. The memory foam pillows just get hard during the night, and the feather pillows just go flat. This pillow is like a marshmellow... It stays soft, but supportive. I almost can't wait to go to bed at night so I can use my pillow!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Robin M
from Manchester, NH
Gender:Female
Verified Purchase:Yes
These pillows are the most comfortable I have ever slept on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lindare
from Rancho Mirage, CA
Gender:Female
Verified Purchase:Yes
I like the feel of these pillows. They are firm yet do not push back like regular foam pillows. I can fluff them like really down pillows. Perfect for side sleepers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NHRenee
Gender:Female
Verified Purchase:Yes
I would give it a 5 but my husband cannot use the pillow due to his occasional stomach sleeping which we know these pillows are not recommended for. I am getting the best sleep I have had in a long time with this pillow.
Written by a customer while visiting Tuft & Needle
Posted by: VAntho
Verified Purchase:Yes
Too soft
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. Thank you for taking the time to leave a review. We're sorry to hear the pillows have not been a good fit for you and will pass your comments along to our Product team. If we can help with anything moving forward, including a return under the 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: NoNo
Gender:Female
Verified Purchase:Yes
I am disappointed as they are very soft. I am used to a much firmer pillow. I did not see where the firmness was mentioned.
Thank you for asking.
Thank you for asking.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there! Hi there. We're sorry to hear the pillows turned out to be softer than expected. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: JullieB
Verified Purchase:Yes
These pillows are great! Very adaptable to any kind of position, including propped up for reading, side sleeping, etc. They aren't hot either. So far these are the "Goldilocks" of pillows- just right.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Liz E
from California
Gender:Female
Verified Purchase:Yes
Pillows are good, I expect a little more from them. When you fluff them up and lay on them at first they are great but as the night goes on the pillow gets flat and you have to re-fluff. They do stay fresh though.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 23, 2021
Hi there. Thanks for taking time to share feedback with us. We will make sure your review is passed along to our product and quality assurance teams. If you have any questions, comments or concerns moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle