Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
299
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Alwacek
from MN
Gender:Female
Verified Purchase:Yes
So soft! Love it. Feels worth twice the price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Rae P.
Verified Purchase:Yes
These pillows are listed as good for back and side sleepers and I couldn’t disagree more. They are flat and extremely unsupportive. I’ve woken up with a sore neck because I’m a back sleeper and these pillows do lot cut it. Quality of the alternative down is just not worth the price tag.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 8, 2021
Hi there. We're sorry to hear the pillows weren't as comfortable as expected. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: SMalson
from Maryland
Gender:Female
Verified Purchase:Yes
I was surprised by these pillows. I have always used down and buying pillows off the internet is scary to say the least. I am happy to report that I love these pillows! I'm actually sleeping through the night most of the time now, which never happened before. pillows are personal but these were great for me. Their linen sheets and pillow cases are really high quality too and they are a great price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Not for side sleepers
on September 23, 2021
Posted by: Holpillow
from Cincinnati, OH
Gender:Female
I purchased King down alternative pillow. I read some outside reviews that recommended this pillow for side sleepers. I'm small frame and I DO NOT RECOMMEND for side sleepers. This might work for back sleepers if you're small frame. Probably best for stomach sleepers. If you fluff it up, it helps, but it quickly dissipates. It is a little noisy as well. I think it's the cover. Otherwise, it's a nice pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, September 23, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Like all of our products, these pillows come with a 100-night trial if you would like to return them. If you'd like to chat with the team directly regarding a return or to troubleshoot any comfort issues, please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Great for a month, but they quickly loose their fluf
on July 20, 2021
Posted by: justin90
from Lubbock, TX
Gender:Male
These pillows were great for a few weeks to a month, but after that they started loosing their fluff fairly quickly. The down alternative packs down where you sleep, and they don't reciver easily. I've washed them and dried them according to the instructions, and this only helps temporarily. I am generally a side or back sleeper, average size guy that uses one pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 20, 2021
Hi there, thank you for taking the time to share your thoughts with us about your down alternative pillows. We’re sorry to hear you’re disappointed with your purchase. We'll be sure to share your thoughts with our Product and Quality Assurance Teams. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Plets
from Bullhead City, Arizona
Gender:Female
Verified Purchase:Yes
My husband loves this pillow
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Json
from ND
Gender:Female
Verified Purchase:Yes
Do not hold form
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 10, 2021
Hi there, thank you for taking the time to share your thoughts about our pillows. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Victor, Idaho
Gender:Female
Verified Purchase:Yes
The pillows are a nice quality. They are not too soft, but also not too hard. They provide a restful sleep, allowing your head to sink into comfort.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle