It’s just ok. I feel like you can definitely get a better pillow for the price. I don’t hate it but it doesn’t wow me.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 24, 2020
Hi there. We're sorry to hear the pillow didn't have the "wow factor" you were hoping for but appreciate you taking time to share candid feedback. If we can help with anything moving forward, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
I have chronic neck pain and these pillows were NOT the answer for it. Too soft. I've purchase and switched back to a memory foam pillow with more support.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 3, 2020
Hi there. Thank you for taking time to share feedback about the down alt pillows. We'll pass your comments along to our product team for consideration. If you haven't already, please reach out to support@tn.com or 877-842-2586, so we can help moving forward.
Written by a customer while visiting Tuft & Needle