Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
299
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: slfjxixoz
Verified Purchase:Yes
Did not like them… no neck support.
Response from Tuft & NeedleBy Tuft. & Needle, Customer Experience , January 13, 2022
Hi there! Thank you for taking the time to provide your feedback regarding our Down Alternative Pillows. We're sorry to hear that you are not satisfied with this product. Please feel free to reach out to our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot any comfort issues or start a return within the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: Summer Talbott
Verified Purchase:Yes
Pillows are just OK. The outer jacket feels and sounds like plastic. You can hear the pillow when readjusting throughout the night. I like everything else about them, just not the casing of the pillow.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 13, 2022
Hi there, we appreciate you taking the time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you aren't loving the pillows If you decide you would like to move forward with a return or would like to troubleshoot any issues with your pillows please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Dogma
Verified Purchase:Yes
Honestly I expected more from these pillows given the description. For me they really aren't much to rave about and similar to less expensive pillows I've purchased elsewhere. I was really hoping they would live up to the expectation and reviews.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 12, 2022
Hi there! We’re sorry to hear the pillows aren't weren't a perfect match. If you would like to reach out directly to our team at support@tn.com or 877-842-2586 we would be more than happy to help troubleshoot any comfort issues or help with a return within the trial.
Written by a customer while visiting Tuft & Needle
Posted by: Karha
from Virginia
Gender:Female
Verified Purchase:Yes
These are great pillows. They have a good lift and they return to their size by themselves, or with slight fluffing. I bought them for my kids and they are very happy and comfortable. They have been using them for the past three weeks and they are holding up well thus far.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tguy
from New York
Gender:Male
Verified Purchase:Yes
Got fairly lumpy after a couple nights. I love their mattresses, but not these pillows
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 11, 2022
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re not completely satisfied with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Colleen R.
from PA
Gender:Female
Verified Purchase:Yes
This pillow is perfect. Soft yet supportive. I’ve been looking for the perfect pillow for years and finally found it! I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Deee2
Verified Purchase:Yes
I like that even after you have rested all night on the T&N pillows that the “fluffiness” is restored.
Written by a customer while visiting Tuft & Needle
Posted by: YvetteC
from Seal Beach, Ca
Gender:Male
Verified Purchase:Yes
Love Love Love
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle