Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1 out of 5
4.1
(481 Reviews)
Open Ratings Snapshot
Rating breakdown 481 reviews
5 Stars
293
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product. 
(
258 out of 333
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Customer Rating
3 out of 5
3
Puffy pillows
on September 25, 2019
Posted by: Hairy
from Arizona
Gender:Male
Verified Purchase:Yes
They are not breaking in like a down pillow, it still is way puffy like an airbag.
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Too filled
on October 23, 2019
Posted by: Doras
from Portland, Oregon
Gender:Female
Verified Purchase:Yes
In the store it felt great. At home the pillows I was given were too full and made my neck hurt. Too filled to even place my head on.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamOctober 24, 2019
Hi there, thank you for taking the time to share your experience. We'll make sure your feedback is heard by our product and quality assurance teams. If you need help moving forward, please don't hesitate to reach out to us at support@tn.com or 877-842-2586!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Neck pain
on October 27, 2019
Posted by: Wards AZ
from Chandler AZ
Verified Purchase:Yes
Comfortable but very little support for neck
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamOctober 29, 2019
Hi there, thank you for taking time to leave us a review. We'll make sure to share your feedback with our product team. If you need help with anything moving forward, please don't hesitate to reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Too high for me
on November 13, 2019
Posted by: Deekerlew
Verified Purchase:Yes
This pillow felt right in the store, but when I used it all night it was too high and I had a stiff neck. The return was the most pleasant, easiest experience imaginable.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamNovember 18, 2019
Hi there, thank you for taking time to leave a review. We're sorry to hear the pillow was not a good fit but appreciate your feedback about your overall experience. If we can help with anything else, please don't hesitate to reach out!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great addition to the bed.
on November 17, 2019
Posted by: D Hartness
Verified Purchase:Yes
Great product for the money.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Good down replacement
on November 17, 2019
Posted by: A Customer
from Portland, OR
Gender:Male
Verified Purchase:Yes
Has the soft, surrounding squish of down but with a bit more spring.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Pillow perfection!
on November 18, 2019
Posted by: Julie C
Verified Purchase:Yes
Best pillow we’ve ever slept on!!!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Very comfortable. Easily plumps back up
on November 20, 2019
Posted by: TravelinAnn
from Durham, NC
Gender:Female
Verified Purchase:Yes
Very comfortable. Easily plumps back up
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
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