Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
293
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product.
(
258 out of
333)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Deana belle
Verified Purchase:Yes
Probably the worst pillow I have owned, but I also know what a good pillow feels like so maybe go for it if you don't.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - we're sorry to hear you're not loving the pillows. It looks like you did email about this as well and we'll be following up soon about the return process.
Written by a customer while visiting Tuft & Needle
Posted by: JP W.
Gender:Male
Verified Purchase:Yes
Not a fan of these pillows. While they have a nice loft, the compression is nothing like a real down pillow, which does not allow your head to lay flat enough. Decoration pillows now...
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 20, 2020
Hi there, thank you for your review! We'll make sure your comments are shared with our product team. In the mean time, if you have any other feedback or need help with a return per the 100-Night Sleep Trial, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Wilmag
from Las Vegas
Gender:Female
Verified Purchase:Yes
Just ok. Nothing special. No support and not what I expected for the price.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2020
Hi there, thank you for taking time to leave a review. We will pass your comments along to our product team. If you would like to share more feedback or need help moving forward, please don't hesitate to reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: JCard
Gender:Male
Verified Purchase:Yes
Good but MyPillows are better
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - thanks for your purchase and sharing your thoughts. If you're not 100% satisfied with your pillows, feel free to email support@tn.com and we can always assist with a return
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Maine
Gender:Female
Verified Purchase:Yes
Too soft, does not offer any support.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from San Francisco
Gender:Female
Verified Purchase:Yes
Pillows are soft and fluffy and made in the USA! Bought 6 everyone liked them so much.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Eborg
from Bangor, Pa
Gender:Female
Verified Purchase:Yes
Does not stay firm for long. I have more issues with my neck now with this pillow cause it is not firm enough to support.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the pillow has not been supportive enough for you and will pass your comments along to our Product and Quality team. If we can help with anything moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: BrigKHow
from Omaha
Gender:Female
Verified Purchase:Yes
These are OK. They are very full and because of that neither my husband or I could actually use them under our heads when we were sleeping, without neck pain the next morning. I put them in our shams that we take off at night and use them only to prop me up when I’m reading etc. They seem to hold their shape really well and serve that purpose
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle