Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
297
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: kclarella
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
The quality is very good but for being a side pillow, it is wayyy to soft. I have given it about a month and I still cant stand how soft these pillows are. I feel like I am falling into the pillow rather than it being a place to lay my head in line with my body. If you like soft, these are the pillows for you, but if you want something in between - just right - this is not the pillow for you.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the pillows were not a good fit for you and will pass your comments along to our Product team. If we can help with anything moving forward, including a return under the 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Nellimax
from Valley Village, CA
Gender:Female
Verified Purchase:Yes
These pillows are soft and subtle
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great pillow!
on March 15, 2022
Posted by: GrandmaA
Gender:Female
This is a great pillow! The only problem is I washed it last week and it was still great.
I washed it today and it is full of water and it will not dry out. It is so heavy! I have it out on a lawn chair. I need a washable pillow. I'm not happy.
I washed it today and it is full of water and it will not dry out. It is so heavy! I have it out on a lawn chair. I need a washable pillow. I'm not happy.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , March 16, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the Down Alternative Pillow. We're sorry to hear that you are experiencing issues when attempting to wash the pillow. In general, we recommend washing in cold water with mild detergent, tumble dry on the lowest heat setting. For maximum loft, dry with dryer balls or clean tennis balls. If desired, the pillow can be professionally dry cleaned. You may also want to try another spin cycle in the washer if you are finding it full of water as washing machines may vary. Be sure that the pillow is fully dry before use. For any other feedback or questions reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to see how we can help.
Written by a customer while visiting Tuft & Needle
Posted by: Kenneth vols94
from Fremont, ca
Gender:Male
Verified Purchase:Yes
New pillows
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LMGomez
Verified Purchase:Yes
The best pillows
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: B-Rice
from Chandler, Az
Gender:Male
Verified Purchase:Yes
Fluffy and keeps it shape
Written by a customer while visiting Tuft & Needle
Posted by: Terry W
Verified Purchase:Yes
I already had standard size pillows and these are as good if not better. I expected high quality and got it!
Written by a customer while visiting Tuft & Needle
Posted by: Rose M.
from New Hampshire
Gender:Female
Verified Purchase:Yes
Fluffy like down without the prickly ends of the feathers. Great quality pillows that feel very luxurious.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle