Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great pillow!
on March 15, 2022
Posted by: GrandmaA
Gender:Female
This is a great pillow! The only problem is I washed it last week and it was still great. I washed it today and it is full of water and it will not dry out. It is so heavy! I have it out on a lawn chair. I need a washable pillow. I'm not happy.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , March 16, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the Down Alternative Pillow. We're sorry to hear that you are experiencing issues when attempting to wash the pillow. In general, we recommend washing in cold water with mild detergent, tumble dry on the lowest heat setting. For maximum loft, dry with dryer balls or clean tennis balls. If desired, the pillow can be professionally dry cleaned. You may also want to try another spin cycle in the washer if you are finding it full of water as washing machines may vary. Be sure that the pillow is fully dry before use. For any other feedback or questions reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to see how we can help.
Written by a customer while visiting Tuft & Needle
I've used and loved actual down pillows for decades, but when we had mold in our house and I had to replace them, I really didn't want to be involved in the death of more animals just so I could support my head at night. These down alternative pillows are great! They are as close to the feel of down as I could imagine, and they don't have an odor like shredded memory foam pillows often do. Fluffy and supportive, they don't seem to flatten out at all over the night. So glad I found them!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle