Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1 out of 5
4.1
(481 Reviews)
Open Ratings Snapshot
Rating breakdown 481 reviews
5 Stars
293
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product. 
(
258 out of 333
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Customer Rating
1 out of 5
1
Beware of Pancake!
on September 25, 2020
Posted by: Anonymous
from Chandler, Az
Gender:Female
Verified Purchase:Yes
Turned into a pancake after 30 days of use
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
I LOVE THESE PILLOWS!
on October 16, 2020
Posted by: Anonymous
from Avondale, AZ
Gender:Male
Verified Purchase:Yes
Why did I not buy these pillows sooner! Way better than any pillow my wife and I have ever bought before! Great for any kind of sleeper. Trust me my wife is all over the place when she sleeps! I wake up feeling energized having this pillow support my head any way I sleep! With other expensive bamboo, foam or even down alternative pillows i never knew if I would wake up with a stiff neck because each was meant to only support one sleep style. I go to sleep every night now worry free knowing the level of support from this pillow! Thank you Tuft & Needle for doing the research and getting this crucial part of a good night's rest correct!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Too hard
on November 19, 2020
Posted by: Colly G.
Verified Purchase:Yes
The pillows were higher and harder than I was expecting. I ended up having to switch them for other pillows but the damage was already done to my neck. If you like harder pillows then these might be for you.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Satisfied customer
on February 20, 2024
Posted by: S.M.
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
Only used for a few nights so far but overall satisfied. Pillow is a bit on the thick side for a side / stomach sleepers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Finally a pillow that's just right
on January 28, 2024
Posted by: koskat
Gender:Female
Verified Purchase:Yes
Its really hard to find a decent pillow these days unless you want to spend a fortune. In hindsight, for all the money we've spent in search of a good pillow, we could have bought the super pricey ones. We are, for the most part, side sleepers that change positions a few times throughout the night. These pillows are just right, not too firm or too soft. Time will tell if they hold up but if they make pillows as well as they make mattresses, I think it's going to be awhile before we have to buy pillows again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Flattens quickly
on January 20, 2021
Posted by: Sarah2021
Verified Purchase:Yes
Very limited support and the down flattens quickly.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamJanuary 20, 2021
Hi there. We appreciate you taking time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Fat pillows
on December 5, 2020
Posted by: Tim Grabowski
from Mesa az
Gender:Male
Verified Purchase:Yes
Too stiff for me , wife loves them
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamJanuary 28, 2021
Hi there. Thanks for taking time to leave a review. We're sorry to hear the pillows have not been a good fit for you and will pass your comments along to our Product team. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Too Soft For My Liking
on December 29, 2020
Posted by: kclarella
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
The quality is very good but for being a side pillow, it is wayyy to soft. I have given it about a month and I still cant stand how soft these pillows are. I feel like I am falling into the pillow rather than it being a place to lay my head in line with my body. If you like soft, these are the pillows for you, but if you want something in between - just right - this is not the pillow for you.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamJanuary 22, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the pillows were not a good fit for you and will pass your comments along to our Product team. If we can help with anything moving forward, including a return under the 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
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