Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Average customer rating
4.1
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
298
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - King - White
Posted by: Jbnme
Verified Purchase:Yes
Not to soft, perfect for side sleeper. Very happy with pillows. Will be buying more soon for guest room
Written by a customer while visiting Tuft & Needle
Posted by: Mark james
Gender:Male
Verified Purchase:Yes
I bought them due to advertised as great for side sleepers. However, after 3 to 4 days I developed a sore neck and shoulder pain. I went back to my old pillows.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, October 12, 2022
Hi there, thank you for sharing your experience! We're sorry our pillows were not a good fit and caused you discomfort. We'd be happy to assist with a return per your 100-Night Sleep Trial. Please reach out to us at 877-842-2586 or support@tn.com and we can get the ball rolling for you. Feel free to reach out with any other questions or concerns you may have. We're happy to help!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Very Comfortable and Affordable for the Quality
on December 11, 2022
Posted by: Very Happy -- On-Line!
Verified Purchase:Yes
A very comfortable and durable pillow. I bought 2 a year ago and just bought 4 more.
Written by a customer while visiting Tuft & Needle
Posted by: Glenver
Verified Purchase:Yes
It's a very average pillow for the price. Any local retailer is going to have similar quality at lower cost. There is nothing remarkable about it.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 29, 2023
Hi Glenver! Thank you for sharing your experience with our Down Alternative Pillow Set, we're sorry if it wasn't everything you had hoped for. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if it's not a good fit, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
We were looking for a hypoallergenic pillow with medium support and these are perfect!
on April 25, 2023
Posted by: AK Lynn
Gender:Female
Verified Purchase:Yes
Perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RLH2
from Denver, Colorado
Gender:Female
Verified Purchase:Yes
I LOVE these pillows. I wasn't sure what to expect but I was pleasantly surprised.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cheryl1
Gender:Female
Verified Purchase:Yes
Bunched up immediately.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 30, 2023
Hi Cheryl! Thank you for your feedback, we're sorry to hear your Down Alternative Pillow Set bunched up so quickly and causes you discomfort. We back our pillows with a 100-Night Sleep Trial and a limited 2-year warranty to make sure you have options moving forward! You don't have to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Cfdff162
Verified Purchase:Yes
We bought these pillows because we were both having neck pain issues. We are not sure if these are the ones to help our neck pain. They do not seem as firm as advertised. They also are showing us that they will not last.
Written by a customer while visiting Tuft & Needle