Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 2, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are not loving your mattress. If you would like to return within the 100-night trial, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help!
We love our new Tuft & Needle pillows! I ordered these pillows due to my allergies and have been sleeping great. Very comfortable as a side and stomach sleeper and for my husband who is a back sleeper.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , July 27, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the pillow was not to your liking. If you would like to return or exchange within the 100-night trial, just reach out to our team at reach out to our team directly at 877-842-2586 or at support@tn.com and we'd be glad to help!
Great price for two pillows, however I wish they were firmer. A little to “squishy” for my preference.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 18, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are not loving the Down Alternative Pillows. If you would like to return or exchange them within the 100-night trial, please reach out to our team at 877-842-2586 or support@tn.com and we'd be happy to help!
I've had my Tuft & Needle down alternative pillows for almost 3 years, and they are still as comfortable to sleep on as when I first got them. I just recommended these to my brother, who is looking for a high quality pillow.