Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - California King - White
Average customer rating
4.5
(2,625 Reviews)
Rating breakdown 2,625 reviews
5 Stars
1,866
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
46
88%of customers recommend this product.
(
558 out of
634)
Customer Reviews for Tuft & Needle - Mattress Protector - California King - White
Customer Rating
3
Love the feel but ruined sheets
on June 11, 2021
Posted by: Huh???
from Seattle
Gender:Female
I really liked having a cloth mattress cover, but it pills like crazy and wrecks any fiber sheets (like linen or cotton). Wouldn't recommend.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 11, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Best I have ever used.
on August 3, 2021
Posted by: Sustainable Slumber
from California
Gender:Female
I have tried lots of mattress protectors but this one is the absolute best. It is from Tuft and Needle. Most mattress protectors are "crinkly" and can even feel uncomfortable or plastic-y. This one feels as soft as a sheet, yet is waterproof. I wish I had one on all my beds! This is my link to it. I wholeheartedly recommend it. It is also very easy to put on whereas many others are hard to put on a bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bsdurham
Verified Purchase:Yes
The protector is a must have, IMO. It ads an almost resort feel to the mattress and sleeping experience.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Not waterproof
on November 11, 2021
Posted by: taylor777
My daughter is potty training at night...and we've discovered this isn't waterproof at all. Everything leaks completely through and now I've noticed my mattresses has been stained because it had been leaking before I noticed. I had bought one for each daughter, but now I'll have to buy them different ones.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , November 15, 2021
Hi there! We're sorry to hear that your mattress protector failed. This is something that would be covered under the 2-year limited warranty. Please reach out to our team at support@tn.com or 877-842-2586 and we'd be more than happy to see how we can help.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
A really well made mattress cover that hugs the mattress really well, plus helps to keep you cool
!
on November 14, 2021
Posted by: StevenL
from southeast Florida
Gender:Male
Verified Purchase:Yes
Great Mattress Cover!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Review by Beth
Verified Purchase:Yes
Too many wrinkles and bumps to make this worthwhile. Honestly doesn’t seem to fit the mattress well and causes any sheets to be a wrinkled mess!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 31, 2021
Hi there, we appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Cgiles
Gender:Female
Verified Purchase:Yes
I was worried to try another mattress protector but this one is awesome and doesn’t feel plastic-y and slippery. Very happy with this mattress protector.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous 00
Verified Purchase:Yes
The protector was as expected and does a great job.
I do not feel like this has depleted the ability of the Mattress to dissipate Heat.
I do not feel like this has depleted the ability of the Mattress to dissipate Heat.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle