Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - California King - White
Average customer rating
4.5
(2,625 Reviews)
Rating breakdown 2,625 reviews
5 Stars
1,866
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
46
88%of customers recommend this product.
(
558 out of
634)
Customer Reviews for Tuft & Needle - Mattress Protector - California King - White
Posted by: Nell B
from Tennessee
Gender:Female
Verified Purchase:Yes
Like the concept but the protector is for a 14" mattress and the mattress is only 10"! I had to sew 4" inch tucks into each corner to stop swimming in the sheets every night.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. Thank you for your candid review and feedback. We will share your comments with our product team for consideration. If we can help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: mfinns
from Sacramento
Gender:Male
Verified Purchase:Yes
The quality of the product is top notch but my partner and I both found that it made the mattress feel too warm for us. We are both hot sleepers so it just didn’t work for us. The return process was very easy. It’s worth trying it out to see if it will work for you. I would like to see them make a mattress protector that isn’t necessarily waterproof but would still work in offering moderate protection with better breathability.
Written by a customer while visiting Tuft & Needle
Posted by: iluvbichon
from Union wa
Gender:Female
Verified Purchase:Yes
Wonderful quality and well made. The only negative for me is that i don't find it cooling. I believe the second layer was supposed to have a cool technology in it. I have purchased pillows and a white noise machine from this company and everything is of good quantity.
Written by a customer while visiting Tuft & Needle
Posted by: Sandy Mac
from Reno, NV
Gender:Female
Verified Purchase:Yes
Not at all "crinkly" as one might expect. Very thin (which I love about it!), comfortable fabric on top, fits the mattress extremely well, easy to wash/dry.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lindsey Sou
Verified Purchase:Yes
Like it’s not even there. I haven’t noticed a difference in heat retention (a problem I’ve had before with water proof protectors). It looks and lays nicely too. It doesn’t come off the mattress every time you change the sheets. Time will tell how well it protects the mattress from newborn spit up and soak throughs. I suspect it’ll be fine. I’ll be back to amend this review if I find out otherwise.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Damaged after 2nd wash
on January 10, 2022
Posted by: AtHomeDad
from Hagerstown, MD
Gender:Male
We have a one for our son's first big-boy bed, so of course it will see some action. Luckily, we had not had need to wash aside from the 1st time when new. It has been on his bed undisturbed for about 6 months. After the 2nd wash, the waterproof coating has begun delaminating and peeling all over the side panels. As long as the top stays sound and functional, it should be no major concern, but I am not satisfied. We have one for our king matress, and I will be sure not to wash either of them without good cause. Still much cheaper than a new matress!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 11, 2022
Hi there! Thank you for providing your feedback along with the photos. We're sorry to hear that you are experiencing an issue with the protector. Please reach out to our team directly at your earliest convenience with these photos as this would fall under the 2-year warranty for the protector. You can reach us at 877-842-2586 or support@tn.com.
Written by a customer while visiting Tuft & Needle
Posted by: TonyC.
from LA
Gender:Male
Verified Purchase:Yes
Great fit and comfortable so far. There are not slips or movements to the cover, it breaths well and honestly don't even notice that it's there.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: W. T.
Gender:Male
Verified Purchase:Yes
Fits T&N Mint mattress well. After washing, it takes some time to dry on recommended low heat setting, which should be used.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle