Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - California King - White
Average customer rating
4.5
(2,625 Reviews)
Rating breakdown 2,625 reviews
5 Stars
1,866
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
46
88%of customers recommend this product.
(
558 out of
634)
Customer Reviews for Tuft & Needle - Mattress Protector - California King - White
Posted by: AR Jo
Verified Purchase:Yes
Everyone said this is a must have. Not sure yet either way, but do feel like it shifts and gets wrinkles under the sheets easily, which I don’t love.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 23, 2020
Hi there. Thank you for taking time to leave a review. We appreciate your candid feedback and will pass it along to our product team. If you need help moving forward, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Indigo196
Gender:Male
Verified Purchase:Yes
You normally don't get to test mattress protectors but in this case my son provided a fantastic test. He got sick and threw up at night. He then fell back to sleep and woke up 8 hours later to tell us. The mattress? It was fine. The cover washed out just fine. This has been one of the best mattress protectors I have ever owned.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
disappointed
on June 22, 2020
Posted by: ColoEljay
from Grand Junction, CO
Gender:Female
Overall, I'm pretty disappointed in this queen-sized mattress protector. It protects the mattress just fine but, it doesn't fit well; it's "baggy." There are always lumps and bumps in it. It also has negated the cool sleep of our T&N mattress. And, I guess because it doesn't snugly, I usually feel my husband when he gets out of, and back into bed. The protector kind of poofs up.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 25, 2020
Hi there. Thank you for taking time to leave a review about your experience. We'll share your feedback with our product and quality assurance teams. In the mean time, if you'd like to troubleshoot or need help with a return, please reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Stranger
Gender:Female
Verified Purchase:Yes
This item is NOT very breathable. I switched back to the old one which made the mattress not so hot anymore. I felt like I was always waking up hot and sweaty and never did before w the origional mattress. Purchased this w the Mint Mattress, tried it to see if it was the mattress or the protector. It's def the protector the mattress is great with a different protector on it.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 2, 2020
Hi there - we appreciate you giving our protector a try but we're sorry to hear that its not to your liking. You can email us directly at support@tn.com and we can assist with a return, as you still have several weeks left on your 100 Night Sleep Trial.
Written by a customer while visiting Tuft & Needle
Posted by: Jaimie M
Gender:Female
Verified Purchase:Yes
It was slippery on the bed and bunched up. I have the mattress too, but the fabric of the mattress was slippery against the cover. I used it for two nights and it has lived in my closet ever since.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 21, 2020
Hi there. Thanks for your candid feedback. We're sorry to hear the protector has not worked out and will share your feedback with our product and quality assurance teams. If you need help with a return or anything else, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Oaklander
from Oakland, CA
Gender:Male
Verified Purchase:Yes
Great but takes forever to dry after washing
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: H.V.G.
from Prior Lake, MN
Gender:Female
Verified Purchase:Yes
I am going through chemo so a beg protector is a must. This one is soft and not noisy like most plastic covers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: L. Wallace
from Rochester, MN
Gender:Female
Verified Purchase:Yes
High quality protector. We have a 43lb australian shepherd who frequently likes to run around the house chasing toys, including running on the bed. With this mattress protector, I am not concerned about his nails digging into the bed nearly as much. This mattress protector is thin yet sturdy. It does not take away from the comfort of the mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle