Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - California King - White
Average customer rating
4.5
(2,625 Reviews)
Rating breakdown 2,625 reviews
5 Stars
1,866
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
46
88%of customers recommend this product.
(
558 out of
634)
Customer Reviews for Tuft & Needle - Mattress Protector - California King - White
Posted by: PatriciaM
Gender:Female
Verified Purchase:Yes
This is my fourth purchase of this mattress protector, for myself and family members. It has proven itself in protection and wearability!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Clay12
Verified Purchase:Yes
Working as should so far.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Mattress protector
on July 6, 2023
Posted by: Sarah Poutsch
from New Mexico
Gender:Female
I bought this protector, because of the claim to preserve the cooling effects of our new Tuft and Needle mattress. I haven't found this to be true. It snags very easily and had holes in it before I could get the fitted sheet on.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 7, 2023
Hi Sarah! Thank you for your candid feedback, we're sorry to hear our Mattress Protector wasn't a good fit. Your feedback is valuable in helping us to improve our products. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Heidi H
Gender:Female
Verified Purchase:Yes
Soft and works great, as far as I can tell. Easy to wash and put on the mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Christy A
from Washington, IL
Gender:Female
Verified Purchase:Yes
Works well
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleep Lover
Verified Purchase:Yes
Good product. Bedding won’t fit after this. Bedsheets of every brand fall off
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 10, 2023
Hi Sleep Lover! Thank you for your candid feedback, we're sorry to hear the Protector was not a good fit. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Sherry M
from Mo
Gender:Female
Verified Purchase:Yes
It's perfect! Just what I needed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Seems ok but haven’t put it to the test with liquids. Hope to never.
on August 11, 2023
Posted by: Mamacozi
from Akron, OH
Gender:Female
Verified Purchase:Yes
Haven’t peed on it yet
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle