Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - California King - White
Average customer rating
4.5
(2,625 Reviews)
Rating breakdown 2,625 reviews
5 Stars
1,866
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
46
88%of customers recommend this product.
(
558 out of
634)
Customer Reviews for Tuft & Needle - Mattress Protector - California King - White
Posted by: Indiana mom of 5
from Indiana
Verified Purchase:Yes
Overall good product, its a bit difficult to get completely spun out in washer and is rather heavy due to this. It takes a long time to dry despite attempts of hand wringing . Cover does not make me over heat at night and is very soft. IM PLEASED WITH MY PRODUCT DESPITE A BIT CUMBERSOME WITH WASHING/ DRYING
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hhhh
Verified Purchase:Yes
Only a two star product. Placed on the original tuft and needle mattress and it is never smooth under the sheets. I wake up with lines on me from the bunched you mattress pad.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. Thank you for your review and candid feedback. We will pass your comments along to our product team. If we can help moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
on August 17, 2020
Posted by: Catherine563
Works fine for the most part however it bunches up under sheets and is annoying if you, like me, would rather have wrinkle-less sheets.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - thanks for reaching out. We're sorry to hear you're not loving the protector. If you wanted to return the item, you can reach us at support@tn.com and we'll get the ball rolling on that for you.
Written by a customer while visiting Tuft & Needle
Posted by: Johnnnnnny
Verified Purchase:Yes
Overall for the cost I’d recommend this bed for the price point. It’s not too soft or too hard, We enjoy the cooling aspect of it. Cheaper than other similar products/bed in box competitors. My wife says she’d rate it 3.5-3.8, but disclaimer she said said her rating may reflect that we’re co-sleeping with children.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Stephany
Verified Purchase:Yes
Thank God I have this thing. It works against any accidents, and keeps my mattress perfect and safe.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Billie Morlan
from Ohio
Gender:Female
Verified Purchase:Yes
The perfect way to protect your investment. This protector is soft, beautiful, and easy to put on. I think it's a little pricey but I'm glad I purchased it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Arizona
Gender:Female
Verified Purchase:Yes
The mattress protector is great because it fits like a fitted sheet. It is easily removable for laundering. I did have to run it 2x through spin cycle because it retained more water than I expected. Perhaps that is a good thing when it comes to mattress protection though. Also, a very positive thing is that you don't feel hot with this product therefore, it makes for comfortable sleeping with no increased sweat.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Soft pad, feels nice to sleep on. No crinkling noise. This is the same price as other brands in big box stores that are not as safe to sleep on. I have this on my sons bed and I will purchase this again when my daughter gets into her bed!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there! Thank you for taking the time to share your review. Please don't hesitate to reach out to support@tuftandneedle.com if you have any questions for us.
Written by a customer while visiting Tuft & Needle