Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
740
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Customer Rating
5
on April 9, 2018
Posted by: Anonymous
We are very happy with the comfort of the mattress. When I have called CS is excellent to work with!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on April 9, 2018
Posted by: Anonymous
It seems to fit well and has a good feel -- haven't had an opportunity to see if it's waterproof yet (no spills).
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 17, 2018
Posted by: Anonymous
They loved it!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Ramona
Every interaction I have had with this company has exceeded my expectations. This is very welcome and not seen nearly enough in every industry. Kudos Tuft & Needle, please keep up the work!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 9, 2018
Posted by: Anonymous
I have had the mint for about 3 weeks. It was very firm. Does not feel like "memory foam." More like just foam. It does not alleviate pressure points, you float on the surface, rather than sink in (compared to a traditional memory foam.) I had to have them send me the topper to try. This feels very squishy, and totally defeats the new cooling technology in the new Mint. The topper makes my hips sink in, and creates more lower back pain. I will give it a few more weeks, but I am not sure how much more my back can take
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on April 9, 2018
Posted by: Anonymous
We found it a bit hard for the side sleeper. The topper helped
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 2, 2018
Posted by: Anonymous
Purchased the Mint version - tried it in the store and felt it was soft enough but it's really too firm. A free mattress topper was sent to us making the bed much more comfortable but it's awkward having the mattress topper - it doesn't stay in the exact place so it constantly has to be adjusted. Just not what I would want for a brand new bed. Shouldn't have to have a topper to make a brand new mattress comfortable.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on March 26, 2018
Posted by: Anonymous
The pad is high quality material that fits perfectly and was easy to put on.
Written by a customer while visiting Tuft & Needle