I’m not sold on the mattress topper I bought. I read reviews from people who described the mattress as hard and that the topper was necessary. Disagree . I took it off and the mattress is perfect without it . Plus the topper slid around too much . Waste of $ .
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 23, 2020
Hi there. Thanks for your review. If you need help returning the topper under the 100-Night Sleep Trial or anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
We purchased this topper to revive an old queen mattress that we had that was killing our backs instead of buying a new mattress. This was an incredible investment and the topper is so comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the topper is too soft for you and will pass your feedback along to our Product team for consideration. If we can help with anything moving forward, let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
It’s so wonderful, don’t hesitate to buy it. I had purchased this topper because the original Tuft and Needle mattress was just a bit too firm for me. I’m so glad I purchased this instead of returning my mattress because I think the combo is perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle